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#1 2018-09-12 21:11:47

DomB
Member
From: CH
Registered: 2016-05-05
Posts: 59
Website

An internal error is produced

Hello,

I have an error message when I want to publish a gallery.
What can I do ?


Thank you
Dominique


Je ne perds jamais: soit je gagne, soit j’apprends (N. Mandela)

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#2 2018-09-12 21:20:58

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: An internal error is produced

Hi Dominique, can you try editing the album, saving it, and then trying to publish?

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#3 2018-09-12 22:11:25

DomB
Member
From: CH
Registered: 2016-05-05
Posts: 59
Website

Re: An internal error is produced

Hi Ben,

Sorry i don't understand "can you try editing the album, saving it" ?

I create a gallery, and after that I publish it.
what do you mean by editing and saving? sorry

Dominique


Je ne perds jamais: soit je gagne, soit j’apprends (N. Mandela)

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#4 2018-09-12 22:31:42

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: An internal error is produced

Sorry, now I know the problem.  You need to upgrade your Lightroom Publisher plugin.

1. Log into Backlight admin
2. Click on Backlight > Backlight Modules
3. Click on "Download Lightroom Publisher Plugin"
4. Install the new plugin

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#5 2018-09-12 22:52:33

DomB
Member
From: CH
Registered: 2016-05-05
Posts: 59
Website

Re: An internal error is produced

Too easy ! It's ok, I feel very little haha!

Now I may be coming back because I'm looking for a full page gallery with pangolin, but I'll see the documentation if I find it before!

A big thank you for your help Ben


Je ne perds jamais: soit je gagne, soit j’apprends (N. Mandela)

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