Problem creating a new gallery template for publisher

ShawWellPete · 2018-07-02 16:55:48

I have just migrated my website peterblandford.com to a new host, although I think this is unrelated.

I can create and publish new galleries into the new site using an old template with no problems. However, the menu bar on my site has changed slightly so I created a new gallery with lightroom with the format I needed. I exported it to and uploaded it to
/peterblandford.com/ttg-be/templates/gallery using FTP.

It all seems to work fine until I publish the new gallery with publisher on Lightroom and I get a spinning wheel with no pictures coming up http://www.peterblandford.com/galleries … otos/test/

If I use one of my old gallery templates it works fine.

Any ideas?

rod barbee · 2018-07-02 21:40:20

I see one picture in the album. How many are you expecting?

ShawWellPete · 2018-07-02 21:45:28

rod barbee wrote:

I see one picture in the album. How many are you expecting?

That's weird. I see this...

rod barbee · 2018-07-02 21:57:41

How many images should be there?

On my iPad I saw one image. On my pc I'm seeing the spinner.

rod barbee · 2018-07-02 22:07:34

I see the spinning happening in the template too. I noticed that there's an apostrophe in the page title. I seem to remember something about problems with that in the distant past, though I'm not sure it was related to CE4 Gallery or what. Anyway, try sanitizing as much of the template as you can, including removing or changing the gallery title in Lightroom. Re-export and re-upload the template.

ShawWellPete · 2018-07-02 22:29:46

rod barbee wrote:

I see the spinning happening in the template too. I noticed that there's an apostrophe in the page title. I seem to remember something about problems with that in the distant past, though I'm not sure it was related to CE4 Gallery or what. Anyway, try sanitizing as much of the template as you can, including removing or changing the gallery title in Lightroom. Re-export and re-upload the template.

Thanks for your help again Rod, I'm sorry but I do not see an apostrophe, where do you see that? I have tried recreating a template but can not see anything that needs sanitizing?

ShawWellPete · 2018-07-02 22:33:28

ShawWellPete wrote:

rod barbee wrote:
I see the spinning happening in the template too. I noticed that there's an apostrophe in the page title. I seem to remember something about problems with that in the distant past, though I'm not sure it was related to CE4 Gallery or what. Anyway, try sanitizing as much of the template as you can, including removing or changing the gallery title in Lightroom. Re-export and re-upload the template.
Thanks for your help again Rod, I'm sorry but I do not see an apostrophe, where do you see that? I have tried recreating a template but can not see anything that needs sanitizing?

Sorry, found it, trying now

rod barbee · 2018-07-02 22:55:11

I can see that you've changed the title but no change in behavior. What's weird is that on both my iPad and iPhone, the album works as expected. But on desktop browsers (I've tried Firefox, Chrome, Edge, and Opera), I'm getting the spinner.

sorry, but I've got no clue. Matt will need to take a look.

how about trying a different thumbnail layout and see what happens?

ShawWellPete · 2018-07-02 23:06:15

rod barbee wrote:

I can see that you've changed the title but no change in behavior. What's weird is that on both my iPad and iPhone, the album works as expected. But on desktop browsers (I've tried Firefox, Chrome, Edge, and Opera), I'm getting the spinner.
sorry, but I've got no clue. Matt will need to take a look.
how about trying a different thumbnail layout and see what happens?

Thanks Rod, I'll try that

ShawWellPete · 2018-07-02 23:12:47

rod barbee wrote:

I can see that you've changed the title but no change in behavior. What's weird is that on both my iPad and iPhone, the album works as expected. But on desktop browsers (I've tried Firefox, Chrome, Edge, and Opera), I'm getting the spinner.
sorry, but I've got no clue. Matt will need to take a look.
how about trying a different thumbnail layout and see what happens?

Bingo! - It is the masonry that seems to be creating a problem

http://www.peterblandford.com/galleries … otos/test/

rod barbee · 2018-07-02 23:16:07

I found the problem, jQuery is not being loaded.

It looks like your template is using the "Share Resources with TTG CE4 Pages feature. The template is looking for version 1.11.3

<script src="http://www.peterblandford.com/lib/js/jquery-1.11.3.min.js"></script>

But your installation of Pages is using version 1.11.0

<script src="http://www.peterblandford.com/lib/js/jquery-1.11.0.min.js"></script>

The version of Pages you're running is 7.0.12 and the last version of Pages was 7.0.15

So to fix this, you'll need to either download the latest version of Pages and then export and re-upload your Pages installation
-OR-
turn the Shared Resources feature off in your album template (Output Settings), re-export, and re-upload the template.

ShawWellPete · 2018-07-02 23:23:07

rod barbee wrote:

I found the problem, jQuery is not being loaded.
It looks like your template is using the "Share Resources with TTG CE4 Pages feature. The template is looking for version 1.11.3
<script src="http://www.peterblandford.com/lib/js/jquery-1.11.3.min.js"></script>
But your installation of Pages is using version 1.11.0
<script src="http://www.peterblandford.com/lib/js/jquery-1.11.0.min.js"></script>
The version of Pages you're running is 7.0.12 and the last version of Pages was 7.0.15
So to fix this, you'll need to either download the latest version of Pages and then export and re-upload your Pages installation
-OR-
turn the Shared Resources feature off in your album template (Output Settings), re-export, and re-upload the template.

Thanks for your perseverance Rod

How do I get the latest version of pages? I have tried logging in here http://theturninggate.net/support/

But my usual email and password do not work and the forgotten password link does not work either.

rod barbee · 2018-07-02 23:25:30

If you have an old email containing a link to CE4 Pages, you might be able to use that. Otherwise, you'll have to contact Matt directly. You can use the form on the Support page.

ShawWellPete · 2018-07-02 23:36:18

rod barbee wrote:

If you have an old email containing a link to CE4 Pages, you might be able to use that. Otherwise, you'll have to contact Matt directly. You can use the form on the Support page.

I've done that, in the meantime, not sharing resources also works.

http://www.peterblandford.com/galleries … mic-night/

Thanks again for your help

rod barbee · 2018-07-02 23:38:41

That works and should cover you until you update to Backlight

Community @ The Turning Gate

#1 2018-07-02 16:55:48

Problem creating a new gallery template for publisher

#2 2018-07-02 21:40:20

Re: Problem creating a new gallery template for publisher

#3 2018-07-02 21:45:28

Re: Problem creating a new gallery template for publisher

#4 2018-07-02 21:57:41

Re: Problem creating a new gallery template for publisher

#5 2018-07-02 22:07:34

Re: Problem creating a new gallery template for publisher

#6 2018-07-02 22:29:46

Re: Problem creating a new gallery template for publisher

#7 2018-07-02 22:33:28

Re: Problem creating a new gallery template for publisher

#8 2018-07-02 22:55:11

Re: Problem creating a new gallery template for publisher

#9 2018-07-02 23:06:15

Re: Problem creating a new gallery template for publisher

#10 2018-07-02 23:12:47

Re: Problem creating a new gallery template for publisher

#11 2018-07-02 23:16:07

Re: Problem creating a new gallery template for publisher

#12 2018-07-02 23:23:07

Re: Problem creating a new gallery template for publisher

#13 2018-07-02 23:25:30

Re: Problem creating a new gallery template for publisher

#14 2018-07-02 23:36:18

Re: Problem creating a new gallery template for publisher

#15 2018-07-02 23:38:41

Re: Problem creating a new gallery template for publisher

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