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#1 2018-03-08 06:44:19
- oceanman22
- Member
- From: Princeton, NJ
- Registered: 2014-07-17
- Posts: 153
- Website
Test email works but email from contact page does not
When I send an email using the backlight "test Email" I get an email. When I go to my contact page and try to send email it responds positively but I don't get an email. Any suggestions? I have check the settings and they are the same as summary of settings on Test Email
Thanks
Jim
Last edited by oceanman22 (2018-03-08 06:44:50)
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#2 2018-03-08 06:52:48
- rod barbee
- Moderator
- From: Port Ludlow, WA USA
- Registered: 2012-09-24
- Posts: 17,830
- Website
Re: Test email works but email from contact page does not
have you checked spam folders?
As a test, I just sent a test message from your contact form.
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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#3 2018-03-08 06:58:54
- oceanman22
- Member
- From: Princeton, NJ
- Registered: 2014-07-17
- Posts: 153
- Website
Re: Test email works but email from contact page does not
Nothing in spam. I did not get your contact email, just the community email about your reply. I have been getting some Russian emails not sure about what, but they are getting or were getting through. I am using google mail.
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#4 2018-03-08 07:02:01
- rod barbee
- Moderator
- From: Port Ludlow, WA USA
- Registered: 2012-09-24
- Posts: 17,830
- Website
Re: Test email works but email from contact page does not
maybe the third item on this page will help: http://backlight.theturninggate.net/doc … mail_setup
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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#5 2018-03-08 07:02:18
- oceanman22
- Member
- From: Princeton, NJ
- Registered: 2014-07-17
- Posts: 153
- Website
Re: Test email works but email from contact page does not
here are my email settings:
Mail Send Type: smtp
SMTP Host: smtp.gmail.com
SMTP Username: oceanman22@gmail.com
SMTP Password: [hidden]
SMTP Port: 465
SMTP Security Protocol: ssl
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#6 2018-03-08 07:05:04
- oceanman22
- Member
- From: Princeton, NJ
- Registered: 2014-07-17
- Posts: 153
- Website
Re: Test email works but email from contact page does not
ok, will try that next,
thanks
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#7 2018-03-08 07:06:50
- rod barbee
- Moderator
- From: Port Ludlow, WA USA
- Registered: 2012-09-24
- Posts: 17,830
- Website
Re: Test email works but email from contact page does not
If none of that works, consider sending Ben an email with Backlight admin credentials and a link to this topic.
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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#8 2018-03-08 07:12:05
- oceanman22
- Member
- From: Princeton, NJ
- Registered: 2014-07-17
- Posts: 153
- Website
Re: Test email works but email from contact page does not
ok, thanks. will work on it a while longer. May just just change my email as well. Only the Russian is using it anyway. 
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#9 2018-03-08 08:23:58
- oceanman22
- Member
- From: Princeton, NJ
- Registered: 2014-07-17
- Posts: 153
- Website
Re: Test email works but email from contact page does not
Problem solved. I changed emails from google and smtp format to just mail (my website email) and it works fine now.
Thanks. Rod
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