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#1 2017-12-28 08:26:50

sprjx
Member
Registered: 2017-12-28
Posts: 14

Backlight Cart Doesn't work

I've removed the module cart from my server and placed it back in.
I've reset the cart in the backlight dashboard
I've made sure prices were set in pricing and shipping.
What else can I do to get this to work again? All of a sudden all I get is
"No products are available for purchase" error messages whenever I click on the cart.

Please help.

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#2 2017-12-28 09:08:30

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Backlight Cart Doesn't work

most likely it's due to all prices and shipping costs not filled out or an album that's not using a valid pricing scheme.

Can you post a link to a cart enabled album that's not behaving?

If that doesn't do it, consider posting guest updater credentials and someone will take a look:
http://community.theturninggate.net/vie … hp?id=8122


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2017-12-28 09:26:58

Matthew
Administrator
From: San Francisco, CA
Registered: 2012-09-24
Posts: 5,795
Website

Re: Backlight Cart Doesn't work

Typically, if there's a problem with your product configuration (such as being incomplete, not having shipping definitions, etc.), messages will appear in the Cart's dashboard (in Backlight's admin) indicating such. Make sure there are no warnings there.


Matt

The Turning Gate, http://theturninggate.net

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#4 2017-12-28 11:30:14

sprjx
Member
Registered: 2017-12-28
Posts: 14

Re: Backlight Cart Doesn't work

Hey guys!

Thanks for the help. I've managed to fix this. However, for some reason when I place a general order (not through paypal) the email doesnt actually send to my customers. I just tested this out myself and I didnt receive any emails.

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#5 2017-12-28 14:46:20

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Backlight Cart Doesn't work

What are your email settings?
“mail” is usually the best choice.

Do you receive the order mail from the customer?

Have you checked your spam folder?

A link to a cart enabled album might help. Someone else could then test it as well.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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