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#1 2017-12-17 05:38:42

jack
Member
Registered: 2016-09-01
Posts: 19

discount code, how to

Hi,
have problems with the discount code.
Added in Cart>pricing  a discount code and a coupon. (Cart 4.0.2)
What else needs to be done the customer sees it on my side, and it will be subtracted from total?

Don´t see any results
best regards

Jack

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#2 2017-12-17 06:00:56

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: discount code, how to

try resetting the cart. There's a link on the main Cart dashboard page in Backlight

Your version of Cart is about a year out of date too; the latest version of Cart is 4.1.5


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2017-12-17 06:43:55

jack
Member
Registered: 2016-09-01
Posts: 19

Re: discount code, how to

Hi Rod,

you always help out thanks.

finally managed to
updated backlight to 1.2.3
updated cart to 4.1.5

2. Did a reset of the customer's cart, cleared the cache. But it shows not the desired result.

I want to implement a discount code ?? What steps do I have to do that it works?

best regards
Jack

Last edited by jack (2017-12-17 09:32:36)

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#4 2017-12-17 08:16:14

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: discount code, how to

1. Read the readme.txt file. Updating to the latest Cart may require that you update Backlight as well (assuming you’re not up to date on Backlight as well)

2.  As far as I know, you just need to create a discount code. Make sure the expiration date you set is in the future. Also make sure that if you’ve set a minimum purchase that the discount doesn’t bring the total below the minimum.

Can you post a link to your site? That often helps with troubleshooting


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#5 2017-12-17 09:42:44

jack
Member
Registered: 2016-09-01
Posts: 19

Re: discount code, how to

checked the minimum
updated everything
cleared cache
I have no idea, maybe I should make a restart of the computer

http://claudiaokonek.de/Projekte/Das-Bi … n/product/

Last edited by jack (2017-12-17 09:56:18)

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#6 2017-12-17 10:02:23

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: discount code, how to

your custom css is hiding the the Discount Code field.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#7 2017-12-18 04:25:13

jack
Member
Registered: 2016-09-01
Posts: 19

Re: discount code, how to

what do I have to do to fix that?
in the folder custom > css > I have 6 different  css

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#8 2017-12-18 09:57:18

Matthew
Administrator
From: San Francisco, CA
Registered: 2012-09-24
Posts: 5,795
Website

Re: discount code, how to

jack wrote:

what do I have to do to fix that?
in the folder custom > css > I have 6 different  css

Well, which one did you assign the page template to use?


Matt

The Turning Gate, http://theturninggate.net

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#9 2017-12-18 11:39:17

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: discount code, how to

your cart template is using the merri.css custom css file, which contains this rule:

.discount-entry {
	display:none;
}

Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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