Community @ The Turning Gate

Support community for TTG plugins and products.

NOTICE

The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.

This forum is now closed, and exists here as a read-only archive.

  • New user registrations are disabled.
  • Users cannot create new topics.
  • Users cannot reply to existing topics.

You are not logged in.

#1 2017-09-12 05:05:28

kevin
Member
From: Breslau, Ontario, Canada
Registered: 2014-11-22
Posts: 80
Website

error after updating to Pangolin Theater 214

I have a Pangolin Theater gallery on my home page.  After updating to Pangolin Theater 214 I get a error on loading the home page.

the error is.

Something went wrong
Unable to find file at /backlight/modules/pangolin-theater213/PangolinTheater213Engine.php.

Have you removed the pangolin-theater213 module? If so, either copy the module back, or change the template used by this album. in EngineFactory.php on line 330

What have i done wrong?

Thanks

Kevin

ps   I have reloaded 213

Offline

#2 2017-09-12 05:10:20

charlie.choc
Member
From: Marietta, GA
Registered: 2014-01-09
Posts: 359
Website

Re: error after updating to Pangolin Theater 214

Did you clear the template cache?

Offline

#3 2017-09-12 05:18:34

kevin
Member
From: Breslau, Ontario, Canada
Registered: 2014-11-22
Posts: 80
Website

Re: error after updating to Pangolin Theater 214

Yes, I did!
I also cleared the Browser Cashe

Last edited by kevin (2017-09-12 05:19:26)

Offline

#4 2017-09-12 05:49:58

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: error after updating to Pangolin Theater 214

did you happen to delete a theater template along the way?

are other theater albums working or does this apply to just the one?

can you post a url? Your current home page seems to be working fine.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#5 2017-09-12 05:58:42

kevin
Member
From: Breslau, Ontario, Canada
Registered: 2014-11-22
Posts: 80
Website

Re: error after updating to Pangolin Theater 214

I could not get passed the Home Page !
I reloaded the Theater 213 to allow the page to function.
I will go back to Theater 214 and try the other Theater gallery that I have up!
Thanks for looking!

Offline

#6 2017-09-12 06:04:16

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: error after updating to Pangolin Theater 214

Module directories can not be renamed, as there are naming conventions between the directory name and the files within the directory. Please remove the directory pangolin-theater213, and clear the cache and see whether that solves it.

Offline

#7 2017-09-12 06:11:38

kevin
Member
From: Breslau, Ontario, Canada
Registered: 2014-11-22
Posts: 80
Website

Re: error after updating to Pangolin Theater 214

Just switched over to Theater 214, and the other theater galleries do not work either!
I will leave 214 on and remove the theater gallery from my home page to allow the site to function!

With Theater 214 functioning I can not even edit the home page album.
Error dialog comes up saying :
Unable to perform action: get SetupForTemplate
Message: Unable to find file at
/backlight/modules/pangolin-theater213/PangolTheater213Engine.php


I changed the Home Page gallery to the default gallery so that you can get passed the home page.
http://www.pkgphoto.ca/galleries/contact-portrait/ is a Theater Gallery that will not work with 214.
I have Pangolin Theater 214 on line now!

Thanks again

Kevin

Last edited by kevin (2017-09-12 06:24:41)

Offline

#8 2017-09-12 06:41:25

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: error after updating to Pangolin Theater 214

this shouldn't be a path:
/backlight/modules/pangolin-theater213/PangolinTheater213Engine.php
it should be
/backlight/modules/pangolin-theater/PangolinTheaterEngine.php

did you happen to change a folder name somewhere along the line?

Ben might need to take a look at your site via FTP


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#9 2017-09-12 07:53:50

kevin
Member
From: Breslau, Ontario, Canada
Registered: 2014-11-22
Posts: 80
Website

Re: error after updating to Pangolin Theater 214

And now It Works
The folder pangolin-theater213 did exist   I had renamed the folder pangolin-theater to pangolin-theater213.
The funny thing is ...  on the initial install (and error) I had deleted pangolin-theater module as per the instructions...I thought...
It wasn't untill i had the failure that i reloaded and renamed the folder.
I changed the old folder name to pangolin-theater old and it works!!!   I have since remove the old module. 

Anyway, I'm up and running.

Thanks Rod and Charlie

Offline

#10 2017-09-13 06:07:11

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: error after updating to Pangolin Theater 214

Note my reply above.

Offline

#11 2017-09-14 01:19:42

kevin
Member
From: Breslau, Ontario, Canada
Registered: 2014-11-22
Posts: 80
Website

Re: error after updating to Pangolin Theater 214

Hey Ben   It's called follow the Instructions as written....LOL
As I stated above... the initial error that i got was by having deleted the (213) pangolin-theater directory...and uploaded the 214 directoy ( as per the instructions).  It wasn't until I reloaded the 213 folder that I started playing around with renaming...
FYI   By renaming the 213 folder to pangolin-theater-old I did not experience any detectable problem.  Although, I certainly did not test extensively.  On getting the problem resolved I removed the .....pangolin-theater Old directory!

Thanks for your response Ben....    For some reason I had not seen previous post!

Offline

Board footer

Powered by FluxBB