Contact Form using ReCapcha

kglynn · 2017-07-19 15:13:16

Hi

My contact form is at http://midaseye.com/contact/

Yesterday I implemented reCapcha. Debug is on. Everything seems to work when sending a mail but I do not receive and mail. Any clues?

Kind Regards

Kev

Ben · 2017-07-19 15:37:34

Hi Kev, I just sent a test message. This shouldn't be related to reCAPTCHA, as any reCAPTCHA issues would prevent you from reaching the Thank You page.

Who are you hosting with? We have a document on sending Email with Bluehost. Some of the advice may apply to other hosts:

http://backlight.theturninggate.net/doc … ding_email

kglynn · 2017-07-19 15:52:10

Hi Ben

I host the site myself from a QNAP NAS.

Kev

Ben · 2017-07-19 15:57:37

Hi Kev, are you using SMTP or Mail or your mail send type? If the latter, then you'll need to ensure your NAS's mail server is configured correctly.

kglynn · 2017-07-19 16:08:22

Hi Ben

I have not received any test message as yet. my e mail on the site info@midaseye.com is a gmail business account mail.

Kev

kglynn · 2017-07-19 16:09:45

Ben

I am in the process of checking the NAS settings.

Kev

kglynn · 2017-07-19 16:18:23

Hi Ben

Everything looks OK re the NAS now. (It was not configured at all). I have sent myself a mail via the NAS and received this.

I have now just tried to send to myself through the contact form and again recieved nothing.

Could it be the mail has to be sent by somebody from outside my domain?

Kev

kglynn · 2017-07-20 01:54:07

I still cannot make this work. Here are some screen shots of the settings I have done.

http://81.105.146.185:8080/share.cgi?ssid=0zEOpmy

Kind Regards

Kev

rod barbee · 2017-07-20 02:06:22

Do you get emails through the form when reCaptcha is disabled?

kglynn · 2017-07-20 02:20:30

No I don't Rod. With recapcha disabled you have to configure gmail to allow non allowed apps which is not secure.

Kev

rod barbee · 2017-07-20 02:53:02

I think that what Ben will want to know is if the form works on its own. As he mentioned above, if you're using ReCaptcha and you get to the Backlight Thank You page, then it's likely not an issue with ReCaptcha.

kglynn · 2017-07-20 02:57:32

I will give it a go and come back to you.

Ben · 2017-07-20 06:10:07

kglynn wrote:

No I don't Rod. With recapcha disabled you have to configure gmail to allow non allowed apps which is not secure.
Kev

Google's terminology is confusing. Enabling insecure apps means you have to trust the services that you give your gmail credentials to. Since you run the Backlight software on your own server, it is yourself who you are trusting.

kglynn · 2017-07-20 13:29:31

Hi

I have switched from SMTP to mail. Now everything works and I receive the mails. Clearly somthing wrong in the SMTP settings shown in the attachment sent earlier.

Kind Regards

Kev

Last edited by kglynn (2017-07-25 01:17:39)

Community @ The Turning Gate

#1 2017-07-19 15:13:16

Contact Form using ReCapcha

#2 2017-07-19 15:37:34

Re: Contact Form using ReCapcha

#3 2017-07-19 15:52:10

Re: Contact Form using ReCapcha

#4 2017-07-19 15:57:37

Re: Contact Form using ReCapcha

#5 2017-07-19 16:08:22

Re: Contact Form using ReCapcha

#6 2017-07-19 16:09:45

Re: Contact Form using ReCapcha

#7 2017-07-19 16:18:23

Re: Contact Form using ReCapcha

#8 2017-07-20 01:54:07

Re: Contact Form using ReCapcha

#9 2017-07-20 02:06:22

Re: Contact Form using ReCapcha

#10 2017-07-20 02:20:30

Re: Contact Form using ReCapcha

#11 2017-07-20 02:53:02

Re: Contact Form using ReCapcha

#12 2017-07-20 02:57:32

Re: Contact Form using ReCapcha

#13 2017-07-20 06:10:07

Re: Contact Form using ReCapcha

#14 2017-07-20 13:29:31

Re: Contact Form using ReCapcha

Board footer