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#1 2017-06-30 03:31:27

kevin
Member
From: Breslau, Ontario, Canada
Registered: 2014-11-22
Posts: 80
Website

CRG manually reopen gallery for feedback.

I have set up a managed CRG.
Client has submitted their comments.
The gallery is closed to that Client.
How do I manually reopen the gallery for additional feed back from that Client?
Do I set up that particular Client again with a different password or can I just reset(change) the password for that Client?

I pulled the following quote out of the support documentation for the CRG module.  I can't find any info in the support doc or the forum where resetting the gallery is discussed.

"Quote
A client account can have exactly ONE user, and is not intended for group use. Once a client has submitted feedback on a manged album, feedback on that album will be closed and the client will not be able to submit additional feedback 2).


2) The photographer may manually reopen the gallery for feedback.
Unquote"

Thanks,

Kevin

PS     any update on the release of Backlight 1.2?

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#2 2017-06-30 04:42:54

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: CRG manually reopen gallery for feedback.

log into Backlight and go the the Client Response area.
Click on Feedback
Find the feedback for that client
in the feeback page, click on the Update Feedback link at the top right
change the Status to Open and click Update


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2017-06-30 04:43:39

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: CRG manually reopen gallery for feedback.

Matt's said that Backlight 1.2 may be released in the next day or two, depending on anything else found during testing.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#4 2017-06-30 07:23:53

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: CRG manually reopen gallery for feedback.

Also for release with 1.2 is Client Response 7.1, which includes improvements to the admin interface and a function for cloning feedback profiles.

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#5 2017-06-30 11:47:44

kevin
Member
From: Breslau, Ontario, Canada
Registered: 2014-11-22
Posts: 80
Website

Re: CRG manually reopen gallery for feedback.

as always....  A quick response.   Thanks a ton!!!   

Kevin

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