Family and Friends Downloads

tidzapete · 2017-06-08 12:43:08

I bought Backlight and Pages for 2 reasons:

- to showcase my photos in a convenient manner - I have no interest in selling them (I use Alamy for that)

- to post family albums which are "locked" and allow family and friends to view and download the pictures.

I have searched the support forums and cannot find a way of enabling downloads.

Am I missing something obvious?

Pete

rod barbee · 2017-06-08 12:49:48

In the album template under Image Settings, set the parameters for downloads.
Then under a Large Image presentation, enable Photo Downloads under the Photoswipe settings.
I believe you must use The Photoswipe presentation type.

tidzapete · 2017-06-08 13:25:43

Thanks Rod,

I have now tried that.

I assume that when download is enabled there should be a download option in the image menu box.

When I select the image menu box there is no menu when downloads are enabled and the sharing options have disappeared as well.

Is this some sort of bug? ,,, how do I report it.

Pete

Matthew · 2017-06-08 13:34:21

Sharing is automatically disabled when a gallery is password protected. It's pointless to share a thing, when that thing links back to a protected page, inaccessible to the general public.

When downloads are enabled, you should see a download option in the large-image view. Also, users may CMD-click (Mac) or CTRL-click (Win) on gallery thumbnails to download the image. You might want to provide instructions to do so in the gallery text.

tidzapete · 2017-06-08 18:15:06

Thanks for explaining the disappearance of the sharing option.

Unfortunately there is no download option in the large image view and CTRL-Click behaves the same as a single Click.

Here's the URL http://petesphotos.click/galleries/

id guest and pw carol access the locked album

tidzapete · 2017-06-08 18:33:26

I've now discovered Chrome on my PC and android phone don't show the download option...

IExplorer shows it ... but the download fails with file not found .. This is also true of my Roboform browser.. as Chrome is so popular this will need supporting.

Cheers

Pete

rod barbee · 2017-06-08 21:27:53

Slightly different error message, but this fix has helped others having the same problems you're seeing
http://backlight.theturninggate.net/doc … cess_files

tidzapete · 2017-06-11 18:27:19

Have modified HTACCESS as describe in the document. It's content is below I then updated the albums files and I still get the " The requested file was not found." message.

############################################################################
# Edit this section for servers using FastCGI

# For FastCGI (or seeing the error message 'No input file specified.':
# add # to the start of the next line
#RewriteBase /

RewriteCond $0#%{REQUEST_URI} ([^#]*)#(.*)\1$

# For FastCGI (or seeing the error message 'No input file specified.':
# add # to the start of the next line and remove # from the line after)
#RewriteRule ^.*$ - [E=BASE:%2]
RewriteRule ^(.*)$ - [E=BASE:]

############################################################################

Matthew · 2017-06-12 14:45:42

The album is looking for files located at http://petesphotos.click/galleries/albu … -download/, and it's not finding them. Do photos exist at that location?

tidzapete · 2017-06-12 18:58:36

There is no download directory..

The structure is

Galleries
Album
Custom_thumbnails
Photos
Thumbnails

For each album custom_thumbnails is empty and the other 2 albums are populated.

Pete

Matthew · 2017-06-13 13:23:00

Then it sounds to me like you haven't configured your download options properly.

In your album template, go to Photo Presentation, then scroll down to the Downloads heading. Select "Create custom download rendition via Publisher", set your preferences, and then re-publish your images to generate the downloadable renditions.

tidzapete · 2017-06-13 17:33:29

Thanks for that,

Downloads now work ok except for two new problems.

1.The download option appears not to show in Chrome.

2. I encounter the message Unable to perform action: upload rendition The uploaded file xeceeds the upload_max_filesize directive in php.

I will do some work to define these better then raise a thread for each

Pete

Matthew · 2017-06-13 17:40:15

For the second point, you need to increase the file size upload limit for your server. This is typically accomplished either by editing your php.ini file, or by contacting your host's support.

As for Chrome, this is probably a caching issue; your browser is loading the previous version of the album from its cache. To force update, go to Backlight => Designer, and Clear Template Cache from that page.

tidzapete · 2017-06-14 00:21:31

Thanks again, Chrome started working after I stopped any extensions then cleared the cache.

Am about to tackle my php.ini file.

rod barbee · 2017-06-14 00:33:03

tidzapete wrote:

Am about to tackle my php.ini file.

If you get stuck, this might help: http://community.theturninggate.net/vie … 454#p43454

tidzapete · 2017-06-15 02:47:36

Thank you for your help. After some help with php.ini and htaccess from my provider all is working well and this thread can be regarded as closed.

rod barbee · 2017-06-15 03:55:18

good to hear that's it's all working. Enjoy!

Community @ The Turning Gate

#1 2017-06-08 12:43:08

Family and Friends Downloads

#2 2017-06-08 12:49:48

Re: Family and Friends Downloads

#3 2017-06-08 13:25:43

Re: Family and Friends Downloads

#4 2017-06-08 13:34:21

Re: Family and Friends Downloads

#5 2017-06-08 18:15:06

Re: Family and Friends Downloads

#6 2017-06-08 18:33:26

Re: Family and Friends Downloads

#7 2017-06-08 21:27:53

Re: Family and Friends Downloads

#8 2017-06-11 18:27:19

Re: Family and Friends Downloads

#9 2017-06-12 14:45:42

Re: Family and Friends Downloads

#10 2017-06-12 18:58:36

Re: Family and Friends Downloads

#11 2017-06-13 13:23:00

Re: Family and Friends Downloads

#12 2017-06-13 17:33:29

Re: Family and Friends Downloads

#13 2017-06-13 17:40:15

Re: Family and Friends Downloads

#14 2017-06-14 00:21:31

Re: Family and Friends Downloads

#15 2017-06-14 00:33:03

Re: Family and Friends Downloads

#16 2017-06-15 02:47:36

Re: Family and Friends Downloads

#17 2017-06-15 03:55:18

Re: Family and Friends Downloads

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