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#1 2017-05-29 20:21:53

dunmain
Member
Registered: 2016-09-20
Posts: 14

CRG without Response option!

Hello All
I have CRG is installed, and working with the one issue that there is no Response option, (the little envelope in the upper right corner, the one that puts the R in CRG ) I am guessing I have over looked something obvious, but....
It looks like this:
http://www.mainundmain.com/galleries/album/

Appreciate your thoughts.
Andy

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#2 2017-05-29 23:25:58

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: CRG without Response option!

A guess (I'm not on my PC so I can't probe the album with the browser's inspector), but the feedback button may be hidden behind the menu button.
Do you have any custom CSS applied that's placing that's placing the menu button to the right?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2017-05-29 23:27:58

Matthew
Administrator
From: San Francisco, CA
Registered: 2012-09-24
Posts: 5,795
Website

Re: CRG without Response option!

Looks like you've got some weird custom code in there -- a lot of "big" tags for example; I don't know what that is. Anyway, looks like your submission button is being hidden by your menu button. Start debugging by disabling your customizations (PHPlugins, custom CSS, etc.).


Matt

The Turning Gate, http://theturninggate.net

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#4 2017-05-30 03:46:44

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: CRG without Response option!

I see the problem and am able to duplicate it on my test site.

in the page template, under UI Styling, it looks like you've got the "Float Page UI" option turned on. This is what's causing the problem. The Client Response UI is floating to the right but so is the menu icon and the menu icon has a higher z-index or some other priority.
For now, you can turn the Float Page UI option off until Matt has a chance to look into it.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#5 2017-05-30 15:57:41

Matthew
Administrator
From: San Francisco, CA
Registered: 2012-09-24
Posts: 5,795
Website

Re: CRG without Response option!

rod barbee wrote:

For now, you can turn the Float Page UI option off until Matt has a chance to look into it.

Matt will not be looking into it. Matt will instead be releasing Backlight 1.2, in which this will be a nonissue. In the meantime, don't use the Float Page UI option, as it falls squarely into the category of items that are sometimes appropriate, and sometimes not. In this case, it is not.


Matt

The Turning Gate, http://theturninggate.net

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#6 2017-05-30 16:00:17

Matthew
Administrator
From: San Francisco, CA
Registered: 2012-09-24
Posts: 5,795
Website

Re: CRG without Response option!

Also, do not use HTML "big" tags. I Googled them; they are depreciated, and not supported in HTML5.

If you want to make a thing bigger, you should instead target it by CSS selector (class, id, or element) and write CSS properties for the desired effect.


Matt

The Turning Gate, http://theturninggate.net

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#7 2017-05-30 18:31:51

dunmain
Member
Registered: 2016-09-20
Posts: 14

Re: CRG without Response option!

Thanks for your response. Defloating the UI did the trick. The <big> was the easiest way i found to enlarge fonts, as  i found the crg helpbox text too small... guess I need to work on some CSS skills.
Cheers
Andy

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#8 2017-05-30 22:46:18

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: CRG without Response option!

you can either change the font size with inline css, or create a class in a custom css file and the apply the class.

for inline:

<p style="font-size: 1.2em;"><strong>In the image grid</strong>:</p>

(more on font-size options: https://css-tricks.com/almanac/properties/f/font-size/)

or perhaps use a heading instead:

<h2>In the image grid:</h2>

Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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