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Hi, I'm getting this error message recently when I try and publish a gallery
" Unable to perform action: uploadRendition
Message: The page sent an action which was not available"
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Hi Mark, it's most likely that the size of the image is larger the maximum size allowed on your server. See this post for a similar issue and solution: http://community.theturninggate.net/vie … 454#p43454
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Hi Mark, it's most likely that the size of the image is larger the maximum size allowed on your server. See this post for a similar issue and solution: http://community.theturninggate.net/vie … 454#p43454
Hi Ben, they have increased the file size to 64m but i'm still getting the same error?
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Hi Mark, since that didn't help, can you email me the file ttg.log, found under the Documents directory on your PC? If the file is large, then please zip it.
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Hi Mark, since that didn't help, can you email me the file ttg.log, found under the Documents directory on your PC? If the file is large, then please zip it.
Done, as in i have emailed the files to you
thanks
Last edited by mridley (2017-04-24 05:16:05)
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The file was sent as RAR causing the email to be filed as spam.
As suspected, this is an issue with the file sizes. The underlying errors are:
POST Content-Length of 12690588 bytes exceeds the limit of 8388608 bytes
POST Content-Length of 8951731 bytes exceeds the limit of 8388608 bytes
POST Content-Length of 10548300 bytes exceeds the limit of 8388608 bytes
POST Content-Length of 10548299 bytes exceeds the limit of 8388608 bytesTranslated: the files of 10-12MB exceed the maximum upload limit of 8MB.
I suggest asking your host to increase both post_max_size and upload_max_filesize. To check the current values of these, log into Backlight, click on View PHP Info under Special Links, and look for those entries.
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Thanks Ben all sorted
The file was sent as RAR causing the email to be filed as spam.
As suspected, this is an issue with the file sizes. The underlying errors are:
POST Content-Length of 12690588 bytes exceeds the limit of 8388608 bytes POST Content-Length of 8951731 bytes exceeds the limit of 8388608 bytes POST Content-Length of 10548300 bytes exceeds the limit of 8388608 bytes POST Content-Length of 10548299 bytes exceeds the limit of 8388608 bytesTranslated: the files of 10-12MB exceed the maximum upload limit of 8MB.
I suggest asking your host to increase both post_max_size and upload_max_filesize. To check the current values of these, log into Backlight, click on View PHP Info under Special Links, and look for those entries.
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