Bug - Contact Page

Terry · 2017-04-22 18:40:41

I appreciate that this won't be fixed on this version but just incase it gets carried across to the new version.

On my contact page I have an album to show a map. http://www.terryliveseyphotography.co.uk/contact/

The image is located:

http://www.terryliveseyphotography.co.uk/galleries/contact-page/photos/TerryLiveseyPhotographyLocation.jpg

Once you fill the form and submit, the images turns to a big black box with a question mark and the image url changes to:

http://www.terryliveseyphotography.co.uk/contact/galleries/contact-page/photos/TerryLiveseyPhotographyLocation.jpg

Ben · 2017-04-22 19:17:05

Strange. How is that image URL being created? Whatever code is making it is likely not coping with the source URL ending in ?success, which is how the post-submission URL looks: http://www.terryliveseyphotography.co.u … t/?success

rod barbee · 2017-04-22 22:21:34

Terry, are you inserting a Theater Still Image album into the contact page?

I just tried that on the contact page on my test site, and the album I inserted still shows on the success page.
http://backlight-rb-test.barbeephoto.co … hp?success

Some album styling is missing though. In the real album, the image is centered. But that's probably another issue.
http://backlight-rb-test.barbeephoto.co … mage-test/

Terry · 2017-04-22 22:25:21

Yeah a theatre still with it set to below the text.

Hmmm, not sure what I can do to stop it inserting the 'page' (contact) into the url as I have no control over any of the contact form.

Oh, I've found loads of issues with the styling not showing up on the actual page - you can see it if you look at an album direct (publisher - albums - view). It helps if you clear the template cache and your cache in the browser.

rod barbee · 2017-04-22 22:41:40

Ah, clearing the caches cleared up the styling for me.

The image on my success page doesn't have the contact page name inserted into the url like yours does.

I wonder if the Page URL Format (in Settings > Website Settings) might have something to do with it. Mine is set at page.php (shows contact.php in drop-down)

Terry · 2017-04-22 22:54:58

Maybe as I have mine as a directory rather than .php

rod barbee · 2017-04-22 23:03:40

That might be it. I just changed the Page URL setting on my test site from page.php to page/ and now the image no longer appears on the success page, just a placeholder with the filename. But it's not the blank black area you're getting.
And the image url now has the page name inserted :

http://backlight-rb-test.barbeephoto.com/contact/galleries/1-theater-albums/still-image-test/photos/Barbee_160807_8571.jpg

But at least this gives Ben a starting point.

Terry · 2017-04-23 01:16:32

Brilliant, thanks for nailing it down

Ben · 2017-04-23 07:31:10

We'll have a fix in the next release, probably weeks away.

In the mean time, you can apply the fix by editing the file backlight/framework/helpers/URLHelper.php and changing line 295:

From this:

$url = preg_replace('/\?skipCache/', '', $url);

To this:

$url = preg_replace('/\?[a-zA-Z&]*/', '', $url);

Terry · 2017-04-23 19:02:15

Thanks Ben, that was a quick fix

Ben · 2017-04-23 19:04:06

Quick to apply, but much head-scratching to solve it

Terry · 2017-04-23 19:08:27

ha ha, yeah sorry about that

Ben · 2017-04-23 19:56:14

No problem! It was a bug that needed squashing.

Community @ The Turning Gate

#1 2017-04-22 18:40:41

Bug - Contact Page

#2 2017-04-22 19:17:05

Re: Bug - Contact Page

#3 2017-04-22 22:21:34

Re: Bug - Contact Page

#4 2017-04-22 22:25:21

Re: Bug - Contact Page

#5 2017-04-22 22:41:40

Re: Bug - Contact Page

#6 2017-04-22 22:54:58

Re: Bug - Contact Page

#7 2017-04-22 23:03:40

Re: Bug - Contact Page

#8 2017-04-23 01:16:32

Re: Bug - Contact Page

#9 2017-04-23 07:31:10

Re: Bug - Contact Page

#10 2017-04-23 19:02:15

Re: Bug - Contact Page

#11 2017-04-23 19:04:06

Re: Bug - Contact Page

#12 2017-04-23 19:08:27

Re: Bug - Contact Page

#13 2017-04-23 19:56:14

Re: Bug - Contact Page

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