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I am having trouble setting up a new gallery on my newly hosted website.
I have setup 6 galleries successfully using Lightroom CC and published photos to them. I can still create new galleries but if I try publish to them I get the following error:
"Can't update this collection. The rendition could not be created. Please ensure that the original file name is acceible, especially when stored on external or network storage."
The gallery folder is being created but only the custom_thumbnails directory.
I have tried the following post in relation to rebuilding a set of libraries but no joy.
http://community.theturninggate.net/vie … hp?id=6828
I have also checked the permisions as per other support posts and the directories are set to 755. I have tried changing them to 777 but still no luck.
Regards
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Hi Ian, this is most likely an error within Lightroom rather that on the site itself. As the message suggests, is the original file available on your PC? If stored on an external or network drive, make sure that this is connected and available.
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Knock me over with a feather duster!
Somehow the folder name on the drive had been changed but the lightroom catalogue hadn't been updated. Not sure how the folder got renamed I'll have to chat to my assistant. I hadn't noticed as my check was opening images and I assumed that if it opened from the catalogue it was all ok. I didn't see the little question mark on the catalogue....Mmm Lesson learned there!
Ben your a true champ, Thank you again!
Regards
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Hey, it happens. Rule of thumb for using Lightroom, always change names, move images or folders, etc. within Lightroom. Don't change Lightroom's locations outside of the application, or the application won't follow the change.
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