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#1 2016-12-24 10:06:56

eimages
Member
From: Vancouver, WA
Registered: 2013-07-24
Posts: 26
Website

Multiple products for a single image

Trying to configure cart within Backlight. I have a basic cart-enabled album setup and functioning. When I click on the cart icon, I want to be able to choose from a couple of different products. Within each product, I want to be able to choose a size, and a presentation format (print only, print with matt, print with frame, etc).
How do I do this?

www.jpcgpdx.com/beta

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#2 2016-12-24 10:23:34

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Multiple products for a single image

Go into Backlight > Cart > Products and create the various products you want to sell. Each product can be configured with Product Attributes and Attribute Options.
A Product Attribute can be "Size". Attribute Options are then the different sizes you plan on selling.

Another Product Attribute could be Presentation. Attributes could be Print Only, Matted Print, Framed and Matted Print.

Once you have your products created, go to Cart > Pricing > Pricing Schemes. Create a new pricing scheme and include the products you want to associate with that scheme.
After that, click on the Manage Pricing link and fill in your prices. Be sure to go to the Cart > Pricing > Shipping section and fill out your shipping charges.

In Backlight you'll need to create an album template that is Cart enabled. Create a new album template. Scroll to the bottom of the Design Template view and click on Add-Ons. Choose Cart and configure.

In Lightroom, create a new album. Choose the cart-enabled album template you just made. Under the Integration tab, click "Enable Cart" and enter the name of your pricing scheme in the Pricing Profile field.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2016-12-24 10:38:00

eimages
Member
From: Vancouver, WA
Registered: 2013-07-24
Posts: 26
Website

Re: Multiple products for a single image

Created two products
Filled in Size and Presentation
Created the pricing scheme called Square
Associated the pricing scheme with my two products
I then filled in my prices
Already have an album that is cart enabled. I had it set to "default" cart
On my website, I noticed that only one of the products was listed for my image
I then changed the album to use my new "Square" pricing scheme
I made sure that my images had "Square" in the Category metadata. I made sure that my images have been refreshed on my website
Now when I click on the cart, I see no products available for purchase.

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#4 2016-12-24 10:57:29

eimages
Member
From: Vancouver, WA
Registered: 2013-07-24
Posts: 26
Website

Re: Multiple products for a single image

I switched it back to using default, and now I still see no products available for purchase. It's like my switch back didn't even "take". I cleared browser cache, closed out of the browser, cleared template cache too. Nothing. Getting the meat of the site going with Backlight - I thought that was excellent. This Cart configuration is difficult, and I thought I was tech savvy. Humbling.

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#5 2016-12-24 11:24:33

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Multiple products for a single image

Have you tried resetting the customer's cart in the browser? To do so visit the Cart admin and click on the link under Special Links.

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#6 2016-12-24 11:43:56

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Multiple products for a single image

Can you email me a Backlight admin login using the Email link under my picture? I'll try to work out what's going on. I'm on vacation at the moment with limited Internet access, but should be able to look into this if you reply shortly.

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#7 2016-12-24 11:45:40

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Multiple products for a single image

the pricing scheme is set to 'default' for that album. Do you still have a 'default' pricing scheme?
you mentioned setting the category field to the name of the pricing scheme. Is your album template using the "Mixed Pricing" option?

Also, make sure that your shipping pricing is filled out.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#8 2016-12-25 00:27:28

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Multiple products for a single image

and if you miss Ben, feel free to email me. I can poke around and see if I see anything obvious.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#9 2016-12-25 01:57:39

eimages
Member
From: Vancouver, WA
Registered: 2013-07-24
Posts: 26
Website

Re: Multiple products for a single image

Thanks for the offer of help, Rod and Ben. I am on the road for xmas. As such, I am going to put this thread on hold for a few days. I will pick it back up early next week.

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#10 2016-12-27 09:24:50

eimages
Member
From: Vancouver, WA
Registered: 2013-07-24
Posts: 26
Website

Re: Multiple products for a single image

Deleted all my previous work and started afresh.
Created product - Aluminum Print. It contains a Size attribute with 4 base options as well as a Finish attribute with 2 fixed options
I have my Default pricing scheme and it is associated with the Aluminum Print product. Pricing is set to zero.
Created new Pricing Scheme "Square" and associated it with Aluminum Print product
Filled in pricing for size (with a different amount for each size), then filled pricing in for Finish (with zero amount since this does not add any cost to the final product).
Both Default and Square pricing schemes now have a status of Complete
Then went to shipping and turned on Self-Collection
Enabled Standard Delivery and set it to default method
Went into Standard Delivery --> Manage Charges and nullified all the fields for Package Deluxe Set and Package Standard Set. I am not offering any Packages at this time. I DO NOT SEE anywhere for me to alter the pricing for my Aluminum Print product.
I am using Standard Album Template. I made sure that Cart is enabled along with Mixed Pricing
My admin page is up in Chrome
My live page is up in MS Edge - they are in completely different sessions. Resetting customer cart would do no good
My images under Sea and Sky album have their Category metadata set to Square.
The album that they are contained in, have their Cart Pricing Profile set to default.
All the images in this album are indeed Square. I want them to use the Square Pricing Scheme. It is my understanding that if you match up what is in the Category metadata with the name of your pricing scheme, it should pick it up.
I close and open my live page browser (Edge).
I go to my site. I make sure that Always Refresh from Server is turned on, and I clear my cache. I then reload my page and click on the cart icon for one of my images. Nothing! No Products are Availabe for Purchase. I just want to get this working for this one Product, then gradually add more products that will support more albums. Ultimately, I want multiple products that support a unique pricing scheme for each aspect ratio that my images come in (around 8 different kinds).
I have a guest admin setup for you to poke around with

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#11 2016-12-27 10:30:00

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Multiple products for a single image

feel free to email the login credentials.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#12 2016-12-27 10:36:35

eimages
Member
From: Vancouver, WA
Registered: 2013-07-24
Posts: 26
Website

Re: Multiple products for a single image

emailed

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#13 2016-12-27 10:40:18

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Multiple products for a single image

got it.
the main problem seems to be that your Aluminum Print product is set up as a "Virtual" product type, meaning it's meant to be a download, not an actual print. So first try setting the Product Type to "Physical product"


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#14 2016-12-27 10:41:25

eimages
Member
From: Vancouver, WA
Registered: 2013-07-24
Posts: 26
Website

Re: Multiple products for a single image

okay, let me update that...

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#15 2016-12-27 10:42:28

eimages
Member
From: Vancouver, WA
Registered: 2013-07-24
Posts: 26
Website

Re: Multiple products for a single image

How do I change that? I'm in Edit Product, but don't see a way to change the Product Type.

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#16 2016-12-27 10:43:45

eimages
Member
From: Vancouver, WA
Registered: 2013-07-24
Posts: 26
Website

Re: Multiple products for a single image

Do I have to nuke it and start all over again?

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#17 2016-12-27 10:56:40

eimages
Member
From: Vancouver, WA
Registered: 2013-07-24
Posts: 26
Website

Re: Multiple products for a single image

Updated. It works! I even got it to do 15% shipping charge.

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#18 2016-12-27 11:27:52

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Multiple products for a single image

be sure to update your Standard Delivery shipping charges  too


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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