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#1 2016-12-05 07:29:49

ma.rintala
Member
Registered: 2012-10-14
Posts: 19

Backlight Cart shows only one of the two products

Hi!

I started to test and install my first Backlight gallery. I started from cart.

I have installed two products (in Finnish): Downloadable files and print outs. When I'm adding a photo to cart there is for some reason only one product available, and that is print outs.

What could be a reason for this?

The URL for this website is http://kuvauspalvelurintala.fi/asiakkaa … konsertti/

Thanks in advance!
- Markku

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#2 2016-12-05 14:03:49

markh
Member
From: Center of The US
Registered: 2012-09-24
Posts: 380
Website

Re: Backlight Cart shows only one of the two products

Good evening, it's 10pm here in the middle of the US which must make it about 7am in Finland, so good morning. When I go to your site and try to add a photo to the cart nothing happens. Cart icons are visible but that is all.  Seems like I saw this behavior on my site when I did not have a default pricing scheme defined or did not have the images assigned to a pricing scheme. Might be something to check while waiting for other, more knowledgeable people, to wake up.
Regards, Mark

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#3 2016-12-06 00:30:21

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Backlight Cart shows only one of the two products

Hi Markku,

I'm seeing one product with two options. No digital downloads.
You're using the "default" pricing scheme. Did you include the Digital Download product in your pricing scheme?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#4 2016-12-06 08:09:21

ma.rintala
Member
Registered: 2012-10-14
Posts: 19

Re: Backlight Cart shows only one of the two products

The problem was, that there were no digital download files available. Digital download product was included in the pricing scheme.

Thank you for your advices!

- Markku

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