Community @ The Turning Gate
Support community for TTG plugins and products.
NOTICE
The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.
This forum is now closed, and exists here as a read-only archive.
- New user registrations are disabled.
- Users cannot create new topics.
- Users cannot reply to existing topics.
You are not logged in.
- Topics: Active | Unanswered
#1 2016-11-08 03:58:10
- Ilseh
- Member
- Registered: 2013-10-31
- Posts: 43
getting a fault messages after uploading a gallery
A few day's ago uploading a gallery was not a problem but now when I upload a gallery I am getting this:
http://www.ilsehetterscheid.nl/customer/nika/
User: Nika
ww:696137
When I upload the same galery without a user and password it seems to work just fine ?
What's wrong ?
Last edited by Ilseh (2016-11-08 03:58:36)
Offline
#2 2016-11-08 04:39:51
- rod barbee
- Moderator
- From: Port Ludlow, WA USA
- Registered: 2012-09-24
- Posts: 17,830
- Website
Re: getting a fault messages after uploading a gallery
is your version of CE4 Gallery up date?
(last version was 6.1.10)
have you tried exporting and uploading again?
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
Offline
#3 2016-11-08 04:44:18
- Ilseh
- Member
- Registered: 2013-10-31
- Posts: 43
Re: getting a fault messages after uploading a gallery
How can i see what version I use ? tried exporting and uploading multiple times, it worked fine 2 days ago 
I am using version 6.1.2 so will try to update, just have to search how 
Last edited by Ilseh (2016-11-08 04:46:57)
Offline
#4 2016-11-08 05:21:27
- Ilseh
- Member
- Registered: 2013-10-31
- Posts: 43
Re: getting a fault messages after uploading a gallery
now getting the message plug in installation error, plug in is badly named or in the wrong location pfff don\t have time for this
Offline
#5 2016-11-08 05:28:11
- rod barbee
- Moderator
- From: Port Ludlow, WA USA
- Registered: 2012-09-24
- Posts: 17,830
- Website
Re: getting a fault messages after uploading a gallery
sounds like you've installed incorrectly. Make sure you're placing the unzipped web engine in the right location:
http://ce4.theturninggate.net/docs/doku … nstall_ce4
you can download the latest version either by clicking on the link in your email order or any subsequent update notices, or by going to this page: http://theturninggate.net/support/
under Re-download your purchase
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
Offline
#6 2016-11-08 06:25:45
- Ilseh
- Member
- Registered: 2013-10-31
- Posts: 43
Re: getting a fault messages after uploading a gallery
after reset it update is okay now but stil the same problem
http://www.ilsehetterscheid.nl/customer/nika/
is with no user or ww
http://www.ilsehetterscheid.nl/customer/nika2/
exaclly the same only without guest user name and guest ww
Offline
#7 2016-11-08 06:34:43
- rod barbee
- Moderator
- From: Port Ludlow, WA USA
- Registered: 2012-09-24
- Posts: 17,830
- Website
Re: getting a fault messages after uploading a gallery
is there something special about the username and password? any special characters being used?
the text shown on the page that's throwing the error is Lightroom plug-in code. I remember seeing this happen before, but it's been so long I can't remember what the cause/solution is.
You might try a forum search or just wait until Matt can take a look at it.
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
Offline
#8 2016-11-08 06:41:14
- Ilseh
- Member
- Registered: 2013-10-31
- Posts: 43
Re: getting a fault messages after uploading a gallery
No nothing strange, guest user: Nika password: just some random numbers
Think i will cal it a night.... Been struggeling all evening with this. It is almost bedtime over here. Will look further tomorrow and maby Matt can take a look. Thanks for youre help
Offline