Community @ The Turning Gate

Support community for TTG plugins and products.

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#1 2016-09-09 22:45:27

mikewren
Member
Registered: 2016-09-09
Posts: 13

Preferred Method for Reporting Bugs

New here, what is the preferred method for bug reporting? 

Backlight appears to fill a need I've had for a very long time, certainly since LrD v1 - a searchable web gallery that effortlessly and automagically gets updated when photos are developed and metadata is refined in my digital asset management software.  I'm only on day two of using Backlight, but very excited about what this could mean for the display of professional and personal photos.

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#2 2016-09-09 22:54:47

Matthew
Administrator
From: San Francisco, CA
Registered: 2012-09-24
Posts: 5,795
Website

Re: Preferred Method for Reporting Bugs

mikewren wrote:

New here, what is the preferred method for bug reporting?

By posting a forum topic, with relevant links and a detailed account how to reproduce the problem, or as near as you're able to provide.


Matt

The Turning Gate, http://theturninggate.net

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#3 2016-09-09 22:56:52

mikewren
Member
Registered: 2016-09-09
Posts: 13

Re: Preferred Method for Reporting Bugs

Terrific, thanks!

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#4 2016-09-09 23:31:49

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Preferred Method for Reporting Bugs

The idea is to report on any problems you're having.  We'll help where we can, or identify bugs if that turns out to be the case.

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