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#1 2016-09-03 21:22:06

Ianp259
Member
Registered: 2016-09-03
Posts: 9

Error 500 for new albums after upgrading to version 1.04

I have followed the instructions for upgrading to backlight version 1.04 but now when I upload a new album I get Error 500.
I am on LCN servers
url www.p2images.co.uk

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#2 2016-09-03 21:49:03

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Error 500 for new albums after upgrading to version 1.04

Hi, you've copied /backlight/index.php to the top of your site.  To fix this, copy /index.php from your Backlight zip file into the root of the site.

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#3 2016-09-03 22:07:12

Ianp259
Member
Registered: 2016-09-03
Posts: 9

Re: Error 500 for new albums after upgrading to version 1.04

I still have the same issue. i have deleted the gallery and re uploaded it with the same issue

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#4 2016-09-03 22:15:37

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Error 500 for new albums after upgrading to version 1.04

Unzip Backlight-Pages-104.zip.

Copy the file /index.php to the top of your site.

If this does not solve the problem, please provide me with an FTP login via the Email link under my picture so that I can investigate further.

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#5 2016-09-03 22:27:41

Ianp259
Member
Registered: 2016-09-03
Posts: 9

Re: Error 500 for new albums after upgrading to version 1.04

Hi Ben
No Change unfortunately
I don't see an e-mail address under your picture

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#6 2016-09-03 22:30:55

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Error 500 for new albums after upgrading to version 1.04

It's the "Email" link beneath his picture


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#7 2016-09-03 22:32:15

Ianp259
Member
Registered: 2016-09-03
Posts: 9

Re: Error 500 for new albums after upgrading to version 1.04

Ok I have sent you details

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#8 2016-09-03 22:37:38

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Error 500 for new albums after upgrading to version 1.04

Thanks.  Your site is working.  Did you replace /index.php from the top of the zip file?

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#9 2016-09-03 22:44:29

Ianp259
Member
Registered: 2016-09-03
Posts: 9

Re: Error 500 for new albums after upgrading to version 1.04

Hi Ben
Yes I did .
The site is working with all the galleries installed before the update. Today I have uploaded a new gallery Clouds.  For this I get no thumb nail in the galleries page and error 500 when I click on the Clouds gallery

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#10 2016-09-04 19:37:31

Ianp259
Member
Registered: 2016-09-03
Posts: 9

Re: Error 500 for new albums after upgrading to version 1.04

Ok I have fixed it now. For some reason during the upgrade an old version of the backlight settings had been restored.

All albums now work

Thanks for your help

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