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#1 2016-09-01 23:28:37

TrishH
Member
From: Pompano Beach
Registered: 2014-02-05
Posts: 13
Website

cart problem with google chrome

Published an album and getting the cart to work in edge but when in chrome I get the 'no products available' error message.
How come?
Here is the link:
http://trishhamilton.com/galleries/italy/volpedoquadri/

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#2 2016-09-01 23:33:43

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: cart problem with google chrome

It's working for me on Chrome (for iOS) and it should be working on the desktop. Try clearing browser cache and resetting the Cart.
You can reset the Cart on the main Cart dashboard page


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2016-09-01 23:43:54

TrishH
Member
From: Pompano Beach
Registered: 2014-02-05
Posts: 13
Website

Re: cart problem with google chrome

Thanks, Rod. Yup, just did that and have it working!
Now the question is:
Why does neither cart (fotomoto and my own) not work on mobile devices?

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#4 2016-09-01 23:45:35

TrishH
Member
From: Pompano Beach
Registered: 2014-02-05
Posts: 13
Website

Re: cart problem with google chrome

Guess I'll check for spaces in file and folder etc names?!

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#5 2016-09-02 00:06:56

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: cart problem with google chrome

Fotomoto is disabled on any device narrower than it's pop-up interface
http://backlight.theturninggate.net/doc … _on_mobile

The TTG cart should work on mobile though


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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