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I completed the update to 1.03, and added the plug-in to Lightroom. I was prompted to republish, and when I attempt, it says it is unable to publish and gives me this error message:
Unable to perform action: getSetupForTemplate
Message: The template could not be found. Please edit this album and select another template.
I am only given the Standard Album Template in the drop down.
I'm stuck.
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Hi Kurt, I haven't come across this before. Can you email me the following via the Email link under my name so I can look into it:
* the ttg.log found under your Documents folder on your PC
* the most recent Publisher log file, found on your server under backlight/data/publisher/logs
* an admin login to your Backlight
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Will do.
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Sent
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Thank you Kurt! It looks like you hadn't done as the message had advised: edited the album, which includes clicking 'Edit'.
Can you make sure you have done that and try publishing for that album?
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I'm pretty sure I did. I'll try again.
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I just did it.. and it's working. I stand corrected... (my mother used to always tell me I couldn't follow instructions...)
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Thank you for your help.
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No problem. I'm glad it's working for you now.
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