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#1 2016-06-10 01:42:35

markh
Member
From: Center of The US
Registered: 2012-09-24
Posts: 380
Website

Migrate CE4 client response gallery fails

Test site in a subdomain with directory structure like this:
backlight/
galleries/
ttg-be/crg

Clicking Migrate CE4 Client Response Gallery
produces this error:
CE4 Client Response Gallery was not found
see http://backlightmarks-photos.markhoffmanphotography.com
ideas?
M

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#2 2016-06-10 04:43:15

markh
Member
From: Center of The US
Registered: 2012-09-24
Posts: 380
Website

Re: Migrate CE4 client response gallery fails

Curiouser and curiouser. Now (several hours since I last tried the Migration), it works. Sort of. Nothing was changed in the interim. However, none of my clients are there but the conversion says it updated the databases etc. anyone else seeing this strangeness?

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#3 2016-06-10 04:45:36

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Migrate CE4 client response gallery fails

Hey Mark,

Did you have any clients, feedback profiles, and feedback in your CE4 CRG settings before? I just took a look and didn't find any.

In fact, your TTG-BE settings in the sub-domain looked like they would from a fresh installation.

I just ran a test of my own and the migration process worked fine. All client, profile, and feedback information was copied over to Backlight Client Response without a problem.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#4 2016-06-10 04:50:45

markh
Member
From: Center of The US
Registered: 2012-09-24
Posts: 380
Website

Re: Migrate CE4 client response gallery fails

Hi Rod, yes I had clients etc in my CE4 site but now I'm backtracking on just how I got the ttg-be directory to the test site. Let me try a couple things in CPanel and I'll be back in a bit.
M

My bad. I moved what I thought was a current copy of the TTG-BE directory to the test site. Wasn't current. When I grabbed the correct directory and copied it into the test site, Viola'. All is well.
In my world, just cuz it sounds simple don't make it so.
M

Last edited by markh (2016-06-10 04:58:18)

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#5 2016-06-10 04:55:54

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Migrate CE4 client response gallery fails

You'll probably want to copy ttg-be/crg from your existing CE4 site to the subdomain. I don't know if you need all of ttg-be, but it's probably a good idea just in case it's needed.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#6 2016-06-10 06:49:37

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Migrate CE4 client response gallery fails

All that would be needed is ttg-be/data/crg/master.sq3 to be there.

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