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#1 2016-05-17 06:42:13
- RCBakker
- Member
- Registered: 2012-12-05
- Posts: 14
Main Page of website broken after configuring BackLight
The main page of pictures2keep.nl is broken with the error "....open_basedir restriction in effect...."
When I type in the url pictures2keep.nl/galleries in the addressable everything is ok, but still some other pages of my website are giving the same error.
Also, my navigation menu is displaying, but whatever item I choose, the page is always refreshing to the page of the first item in the menu.
Also, when I click an album (or an album set), I see by the progress indicator of Safari that's something is being loaded, but still the same page appears each and everytime. It seems that all of my navigation is broken.
What's the problem?
Last edited by RCBakker (2016-05-17 06:46:12)
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#2 2016-05-17 07:21:19
- rod barbee
- Moderator
- From: Port Ludlow, WA USA
- Registered: 2012-09-24
- Posts: 17,830
- Website
Re: Main Page of website broken after configuring BackLight
Your Services, Over, and Contact links go to 404 errors.
Look at your navigation menu set. Make sure that those items are linked to pages (and choose the page) rather than URLs
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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#3 2016-05-19 06:47:45
- RCBakker
- Member
- Registered: 2012-12-05
- Posts: 14
Re: Main Page of website broken after configuring BackLight
Hello Rod,
Thanks for your reply, but I already checked that. They are all pointing towards pages and not URL's.
Part of the time the menu is fully functional, other times it is not. Maybe it has something to do with internal caching of some sort?
I'm lost on this one.
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#4 2016-05-19 07:34:13
- rod barbee
- Moderator
- From: Port Ludlow, WA USA
- Registered: 2012-09-24
- Posts: 17,830
- Website
Re: Main Page of website broken after configuring BackLight
Backlight does cache the templates. You can try clearing the template cache.
Hover over Designer then Templates and click on Clear Template Cache. Then click the Clear button.
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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#5 2016-05-19 09:32:45
Re: Main Page of website broken after configuring BackLight
I just visited the site, and things seem to be working now. Is this issue closed?
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#6 2016-05-21 21:46:32
- RCBakker
- Member
- Registered: 2012-12-05
- Posts: 14
Re: Main Page of website broken after configuring BackLight
I just revised the whole website (deleted all content and recreated it allover again) after the hosting provider upgraded PHP to version 5.4.45. Just to make sure there was not a problem with PHP versions anymore. This support issue should therefore be closed and archived now, since the possible 'solution' is WAY off topic. 
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