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#1 2016-05-12 18:31:18

Rainer Goergen
Member
From: Trier, Germany
Registered: 2016-05-01
Posts: 401
Website

About Page and Contact Page will not be found

My next problem is, if I click in the menu bar at Contact or About, the sites will not be found. Error message too.

Rainer

Edit:

I have now deleted the sites, created with backlight 1.0. After new creation they will now appear. Don't know why.

Rainer

Last edited by Rainer Goergen (2016-05-12 18:35:19)

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#2 2016-05-12 18:57:25

Matthew
Administrator
From: San Francisco, CA
Registered: 2012-09-24
Posts: 5,795
Website

Re: About Page and Contact Page will not be found

Did you purchase Backlight, or Backlight + Pages?

Without the Pages add-on, the About and Contact pages will not exist. In which case, you should remove them from the menu.


Matt

The Turning Gate, http://theturninggate.net

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#3 2016-05-12 19:17:54

Rainer Goergen
Member
From: Trier, Germany
Registered: 2016-05-01
Posts: 401
Website

Re: About Page and Contact Page will not be found

I purchased both. I deleted them in Designer Pages and Designer Menu bar. Then I created the two pages new and the menu bar too.
But now the next problem. If I click on galleries, the gallery site appears. If I click now at the about or the contact menu, the sites will not be found.

Rainer

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#4 2016-05-12 19:27:05

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: About Page and Contact Page will not be found

When you added Contact and About to the menu bar, did you use the Page "Link to" option and then choose the respective page, rather than the URL option?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#5 2016-05-12 19:32:43

Rainer Goergen
Member
From: Trier, Germany
Registered: 2016-05-01
Posts: 401
Website

Re: About Page and Contact Page will not be found

Yes, and this works. But not out of the galleries page.

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#6 2016-05-12 19:37:23

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: About Page and Contact Page will not be found

can you post a link to your Backlight site?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#7 2016-05-12 19:45:58

Rainer Goergen
Member
From: Trier, Germany
Registered: 2016-05-01
Posts: 401
Website

Re: About Page and Contact Page will not be found

I did this to your email address.

Rainer

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#8 2016-05-12 20:10:25

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: About Page and Contact Page will not be found

Check the menu set assigned to the album set you're using for the Galleries page. Chances are that it's not the same as that assigned to your home page


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#9 2016-05-12 20:14:19

Rainer Goergen
Member
From: Trier, Germany
Registered: 2016-05-01
Posts: 401
Website

Re: About Page and Contact Page will not be found

The Galleries page was created with TTG Publisher Plugin out of Lightroom, but with backlight 1.0.
Where can I find the menu set?

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#10 2016-05-12 20:26:02

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: About Page and Contact Page will not be found

Your Galleries page uses one of the Album Set templates you created in Backlight. You can see which one it uses by going to Backlight > Publisher > Top-level Galleries and clicking edit.
Then look at the Album Template in Designer and see which of your Menu Sets is assigned to it.
Make sure that Menu Set has the proper About and Contact Linkbto: items


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#11 2016-05-12 20:27:51

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: About Page and Contact Page will not be found

Menu Sets are in the Designer


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#12 2016-05-12 20:35:33

Rainer Goergen
Member
From: Trier, Germany
Registered: 2016-05-01
Posts: 401
Website

Re: About Page and Contact Page will not be found

I know, but there is nowhere a menu for - galleries -

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#13 2016-05-12 20:56:46

Rainer Goergen
Member
From: Trier, Germany
Registered: 2016-05-01
Posts: 401
Website

Re: About Page and Contact Page will not be found

The link from the - galleries page - to - about - or - contact - in the menu bar goes to a folder /about and /contact.
From the other sites the link is: ?page=about and ?page=contact.

Rainer

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#14 2016-05-12 21:07:48

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: About Page and Contact Page will not be found

What I'm saying is that the Menu Set that you've assigned to the Album Set template used for the Galleries page has the wrong Menu Set assigned to it.

Go to Backlight > Publisher > Top-level Galleries.
There you will see the name of your Galleries page (Galerien...) and under Template, the name of the Album Set template used for your Galleries page.

You'll also see an "Edit" Link. Clicking on this link will allow you to change the Album Set template you're using. If you have another Album Set template that is using the correct Menu Set, you can choose it here.

Otherwise, go to Backlight > Designer > Templates and click Design for the Album Set listed for the Galleries page (on the Top-Level Galleries page)
At the top of the Album Set design page you'll see the name of the Page Template being used for the Album Set.

Go back to the Designer > Templages and click Design next to the name of the Page Template being used for your Album Set.

At the top of that screen you'll see Menu with a drop-down. Choose the proper menu set here.

You can see the menu items and how their configured for each Menu Set by going to Backlight > Designer > Menu Sets


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#15 2016-05-12 21:11:11

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: About Page and Contact Page will not be found

Rainer Goergen wrote:

The link from the - galleries page - to - about - or - contact - in the menu bar goes to a folder /about and /contact.
From the other sites the link is: ?page=about and ?page=contact.

Rainer

In the Menu Set being used for that Album Set template, make sure About and Contact go to a Page:

about-contact-menu.jpg


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#16 2016-05-12 21:12:40

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: About Page and Contact Page will not be found

Also, it can never hurt to clear the template cache, especially when you're working on your site and making lots of changes.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#17 2016-05-12 22:37:45

Rainer Goergen
Member
From: Trier, Germany
Registered: 2016-05-01
Posts: 401
Website

Re: About Page and Contact Page will not be found

Done all that before. I will delete my Galleries and start from the beginning. It`s only a test site. Did you've a look at the site?

Rainer

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#18 2016-05-12 22:41:55

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: About Page and Contact Page will not be found

Did you've a look at the site?

I did. Colorful!


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#19 2016-05-12 22:44:49

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: About Page and Contact Page will not be found

The error seen on the Contact and About pages are the same ones I see if I choose URL rather than Page for the "Link to" option in the Menu Set.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#20 2016-05-12 22:47:30

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: About Page and Contact Page will not be found

Feel free to email Backlight admin credentials and I'll take a look if you want.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#21 2016-05-12 22:49:44

Rainer Goergen
Member
From: Trier, Germany
Registered: 2016-05-01
Posts: 401
Website

Re: About Page and Contact Page will not be found

Colorful only in test mode to understand wherefore the changes are.

Thanks, Rainer

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#22 2016-05-12 23:39:12

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: About Page and Contact Page will not be found

Making it colorful like that is a great idea, something I do quite often when I want to what effect changes have to things like margin and padding.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#23 2016-05-12 23:39:57

Rainer Goergen
Member
From: Trier, Germany
Registered: 2016-05-01
Posts: 401
Website

Re: About Page and Contact Page will not be found

Please help from other users?

http://tripstrilles.myqnapcloud.com

Go to - Galerien - and when you see the album click on - Kontakt - or - Über -.

I deleted my old test album, created a new one, but it is every time the same. From galleries page the links to about and contact are different as from the other sites in the menu bar.

Thanks, Rainer

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#24 2016-05-12 23:42:37

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: About Page and Contact Page will not be found

If the solution is not what I've already suggested (the Menu Set assigned to the Galleries page Album Set), then someone will need to look at the back end.

feel free to create new admin user credentials and email them to me. I'll take a look if you wish.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#25 2016-05-12 23:46:07

Rainer Goergen
Member
From: Trier, Germany
Registered: 2016-05-01
Posts: 401
Website

Re: About Page and Contact Page will not be found

You've got mail

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