Support community for TTG plugins and products.
NOTICE
The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.
This forum is now closed, and exists here as a read-only archive.
You are not logged in.
Pages: 1
Hi Matthew,
I am convinced that backlight is an incredible and powerful tool but for now, I encounter problems.
I placed the .htaccess files, backlight and galleries on my server. (Infomaniak.ch)
but not at the root www.mydomaine / test
My problem: if I want to "Visit website" from the console backlight: white page with File not found.
If I publish an album since I lightroom and active: "Go to published almbum" same Message File not found.
But if I look with my transfer program (Transmit), I see the gallery in the Galleries folder.
If I delete .htaccess I can access the site from the console Backlight.
here.
Thank you in advance for the help you can give.
Dominique
Je ne perds jamais: soit je gagne, soit j’apprends (N. Mandela)
Offline
A link to your site will help in troubleshooting.
Have you see this: http://backlight.theturninggate.net/doc … completely
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
Offline
http://www.dbersier.com/test/backlight/admin/
Merci Rod with a D not a B
Je ne perds jamais: soit je gagne, soit j’apprends (N. Mandela)
Offline
did you also upload the index.php file to the test/ folder (assuming you're also using the Pages module)?
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
Offline
Offline
It's hard to tell what's going on with out ftp access to your site or admin access to Backlight. My suggestion is to email that information to Ben.
http://community.theturninggate.net/profile.php?id=101
He's in Australia and it's now the middle of the night, so give him a little time.
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
Offline
Hi Dominique, Your site seems to be working fine when navigating from http://www.dbersier.com/test/. I think the issue is that the URL that LR Publisher has may not be correct. Can you click on the Visit website or Go to published album links, and then copy and paste the link from your browser to this topic?
Offline
Hi Ben,
I have delete the .htaccess in root, galleries and "album_01" but if .htaccess up, there is problem.
Can you see now with the .htaccess on line ?
What I do not understand is that my current site (dbersier.com) there .htaccess and it works.
Thx for your help
Je ne perds jamais: soit je gagne, soit j’apprends (N. Mandela)
Offline
Hi Dominique, it's likely something to do with the contents of the Backlight .htaccess file.
Can you provide me with a Backlight Admin login? It would also be helpful to be able to login via FTP. The best way to provide a login is vie the Email link under my name.
Offline
Hi
Now the problem is solved. Thank you to Ben for the reactivity and efficiency. Long live Backlight!
Ben said :
I've had a look at the .htaccess file. The following rule was causing it to break:
RewriteCond %{QUERY_STRING} !mod_rewrite=on
RewriteRule ^index.php$ %{ENV:BASE}index.php?%{ENV:QS} [QSA,L]
So I've disabled that by changing it to:
#RewriteCond %{QUERY_STRING} !mod_rewrite=on
#RewriteRule ^index.php$ %{ENV:BASE}index.php?%{ENV:QS} [QSA,L]
And now all seems to be working correctly. I'll need to review that change to see whether those lines are needed in the default settings.
Last edited by DomB (2016-05-07 13:29:59)
Je ne perds jamais: soit je gagne, soit j’apprends (N. Mandela)
Offline
Hi, I have the same problem and changing the .htaccess solves the problem indeed. It is however not very practical to have to change that file for every new album which is created. Is it possible to have that change by default for every new cretaed album or set ?
Last edited by simkense (2016-05-07 20:46:40)
Offline
Hi, the contents used for .htaccess across all galleries is configurable within Backlight. Have a look at this page about it:
http://backlight.theturninggate.net/doc … cess_files
In particular, see the section below "There are two places to edit the contents of the .htaccess files"
This issue has cropped up three times now, so I'm going to review those two lines to see whether they should be in the default .htaccess files we ship with.
Offline
Pages: 1