Support community for TTG plugins and products.
NOTICE
The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.
This forum is now closed, and exists here as a read-only archive.
You are not logged in.
Pages: 1
I have defined a product: digital download
I have setup up 2 atttibutes with two options.
The customer should be able to chose a colorspace (sRGB or Adobe RGB) and a file Format (jpg or tif)
Theoretical 4 options.
In the folder photos-for-purchase only one file exist (the one I specified in the template) let us say the sRGB jpg option.
I would be OK for me to create and save the other 3 files manually in this server folde , BUT
the customer gets in his email confirmation in all cases the link to file specified in the template (in this case the sRGB jpeg file)
How is the process that the customer gets exactly his ordered file?
The chosen option (1 of 4 in this example) has to match with item ID and item Name in the order confirmation email (and also the download link)
Last edited by dvdfan001 (2016-03-31 01:44:51)
Offline
You'll need to have each version of the image in separate download folders.
So you'll need these folders:
srgb-jpg/
srgb-tif/
adobe-jpg/
adobe-tif/
see this post: http://ttg-tips-and-tricks.barbeephoto. … -ttg-cart/
And I'm not sure you'll be able to mix tif and jpg options in the same gallery/album
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
Offline
Tutorial is really helpful!
In your last passage of that tutorial you write:
Some of you may need to offer tiff files for download. If this is the case, Publisher cannot provide those images for you, it can only process out jpg images. So you'll need to go the manual uploading route as described above. In fact, you could offer any file type as long as the base file names match those of the images in the gallery.
I exported the tiff file in the specific folder.
Testing the download from the customers perspective is positiv except one issue
In the downlaod link, regardless of which file (jpeg or tif) the customer has purchased, in all cases the file extension is "jpg".
This would be confusing for the customer.
How to achive that in case of a tiff purchse the file extension is "tif" in the downloadlink naming?
The to be downloaded file is the correct one, after setting it all up as described in your tutorial
Offline
In the downlaod link, regardless of which file (jpeg or tif) the customer has purchased, in all cases the file extension is "jpg".
This would be confusing for the customer.How to achive that in case of a tiff purchse the file extension is "tif" in the downloadlink naming?
For image downloads, the extension used is set in the Gallery plug-in. I'm guessing it might control the cart downloads too. But that's going to be a question for Ben.
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
Offline
ok, perhaps Ben could make an update tomorrow.
In case that really the extension is controlled by the gallery settings (do not know where to make this setting) it would be a bad situation in this respect, because so only ONE extension will be possible. Using two different galleries only to offer 2 filetyps is not a pragmatic workflow. We will see tomorrow ..
Offline
the gallery settings (do not know where to make this setting)
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
Offline
Hi Ben,
may you have a chance to look at this post?
Rod's last post: using Publisher there are no settings for extension / filetype.
Even though this parameter could be set: I see no chance to get my addressed problem to be solved
In the downlaod link, regardless of which file (jpeg or tif) the customer has purchased, in all cases he will see only one file extension.
Offline
The cart can only handle one file type per download directory. If you want to have files ready for download upon purchase, then you'll need distinct download directories for each type, with a product pointing to each folder.
So you might have for example two products:
JPEG Download, with directory photos-for-puchase
TIFF Download, with directory proofs-for-purchase
Publisher can populate photos-for-purchase. You would need to populate proofs-for-purchase with TIFF files with matching filenames to files in the photos directory, only differing by extension.
Alternatively, you could use offline downloads. In this case you could have a single 'digital downloads' product and specify the file criteria within the product attributes. You would then upload the files in the required format via the cart admin after purchases have been made.
I hope that helps.
Offline
thanks for response:
Your described workflow No 1:
this is exactly what I tried out yesterday - not working.
The to be downloaded files are correct, but the file extension is in both cases the same.
Your proposal with offline downloads:
same result: the uploaded file (tiff file) can be downloaded (the file name is still the one that the customer has chosen - correct) but ALSO the extension remains unchanged (not correct)
Offline
A link to your shop gallery might help us to see what you're talking about.
Sounds like you're giving the customer the option of JPG or TIF as a product option? And then you want the cart to deliver their selected image format as a download on checkout?
Ben may need to correct me, but if that's what you're asking, I think the cart simply isn't built for it. Your products can have an associated download, and that download will be what's delivered.
Offline
Hi Matt
Your are right, that's what I'm looking for.
Only "option" to realize that is to set up two differnt galleries/albums - no really workaround for me.
On top correct naming of download link (including the tif extension ) is only possible via manual gallery export and upload (not supported by the publisher).
I will offer only jpeg file (low and high res). I can live with that.
Last edited by dvdfan001 (2016-04-01 17:26:39)
Offline
You can have Publisher export multiple JPEG resolutions for purchase within the same gallery. Edit the setup.xml found within the gallery template directory, and add extra renditions as needed. For example, you may already have a photos-for-purchase rendition in the setup.xml like this:
<rendition>
<maxHeight>1400</maxHeight>
<maxWidth>1400</maxWidth>
<renditionPath>photos-for-purchase</renditionPath>
<resizeType>wh</resizeType>
<quality>0.76</quality>
<colorSpace>AdobeRGB</colorSpace>
</rendition>Adding a second one may leave you with these:
<rendition>
<maxHeight>1400</maxHeight>
<maxWidth>1400</maxWidth>
<renditionPath>photos-for-purchase</renditionPath>
<resizeType>wh</resizeType>
<quality>0.76</quality>
<colorSpace>AdobeRGB</colorSpace>
</rendition>
<rendition>
<maxHeight>5000</maxHeight>
<maxWidth>5000</maxWidth>
<renditionPath>hi-res-photos-for-purchase</renditionPath>
<resizeType>wh</resizeType>
<quality>0.76</quality>
<colorSpace>AdobeRGB</colorSpace>
</rendition>You can then setup a second digital product, using
hi-res-photos-for-purchaseas the Download Directory. Add that second product to your pricing scheme. Of course, the naming, path and other settings are up to you.
Offline
Thanks, I will test it next coming weekend
Offline
Ooh. I didn't know you could designate additional renditions to be created. I'll have to update my tutorial.
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
Offline
You can have Publisher export multiple JPEG resolutions for purchase within the same gallery.
Working fine, thanks
Offline
Pages: 1