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#1 2016-01-22 03:06:32

paulpegg
Member
Registered: 2013-03-07
Posts: 252

Contact form error

CE4 Contact works properly on the website www.lesmarmitonsnj.com  but it does not send a reply to the sender. An error email appears in the server administrator in-box with the error Mail failure - no recipient addresses.

Where do I find this missing link?

Thanks,

Paul

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#2 2016-01-22 09:45:15

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Contact form error

As far as I know, the form from Pages does not send a copy to the sender. At least it never has in my experience.

(Cart and CRG will send copies of emails to customers though)

But I'm not sure if that's what you're referring to. So be sure to check your TTG-BE settings to make sure you've entered your email address in the appropriate fields


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2016-01-22 13:31:57

paulpegg
Member
Registered: 2013-03-07
Posts: 252

Re: Contact form error

Try the contact form in my other site www.photoimpressions.org Another CE4 site

Last edited by paulpegg (2016-01-22 13:32:14)

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#4 2016-01-23 00:23:11

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Contact form error

It's not an apples to apples comparison.
I took a look at your ttg-be settings for both.
this site: http://www.photoimpressions.org/ has your email addresses in the email fields of TTG-BE Settings
this site: http://lesmarmitonsnj.com/ does not

so enter your email address in TTG-BE on http://lesmarmitonsnj.com/ and see if that makes a difference.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#5 2016-01-23 01:34:48

paulpegg
Member
Registered: 2013-03-07
Posts: 252

Re: Contact form error

Got it. Thanks again.

Paul

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