Community @ The Turning Gate

Support community for TTG plugins and products.

NOTICE

The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.

This forum is now closed, and exists here as a read-only archive.

  • New user registrations are disabled.
  • Users cannot create new topics.
  • Users cannot reply to existing topics.

You are not logged in.

#1 2016-01-13 02:12:30

HaraldJ
Member
From: Surrey, United Kingdom
Registered: 2012-10-10
Posts: 77
Website

Cant't get CRG going

It's years ago that I used CRG, must have been CE2 or CE3. With CE4 I seem to have a configuration problem:

There's a test gallery here.  All TTG modules are the latest versions, a CRG profile "Scans" has been created in TTG-BE, and this profile is assigned to my template "crg-scans".

In Lightroom, "Enable Feedback Features" is enabled, as well as "Image Selection". Both don't seem to work, although all looks well within Lightroom.

Any non-TTG jQuery has been switched off to eliminate that as a source.

What might be the problem?

Thanks!!!

Harald


Harald Joergens ARPS
Harald Joergens Photography
Nutfield, Surrey, UK

Offline

#2 2016-01-13 02:24:44

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Cant't get CRG going

In the Publisher Create/Edit Album dialog, under the Integration tab, make sure that the Enable Feedback box is checked.

http://ce4.theturninggate.net/docs/doku … h_an_album


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#3 2016-01-13 02:33:53

HaraldJ
Member
From: Surrey, United Kingdom
Registered: 2012-10-10
Posts: 77
Website

Re: Cant't get CRG going

rod barbee wrote:

In the Publisher Create/Edit Album dialog, under the Integration tab, make sure that the Enable Feedback box is checked.

http://ce4.theturninggate.net/docs/doku … h_an_album


Ups - there is no integration tab!

The tabs I have are "Base Settings", "Page Content", and "Features", and I can't find an "Enable Feedback" checkbox anywhere!


Harald Joergens ARPS
Harald Joergens Photography
Nutfield, Surrey, UK

Offline

#4 2016-01-13 02:34:31

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Cant't get CRG going

then you need to update to the latest version of Publisher


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#5 2016-01-13 02:38:50

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Cant't get CRG going

this is what you should see:

publisher-integartion-tab.jpg


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#6 2016-01-13 02:40:10

HaraldJ
Member
From: Surrey, United Kingdom
Registered: 2012-10-10
Posts: 77
Website

Re: Cant't get CRG going

rod barbee wrote:

then you need to update to the latest version of Publisher

I have Publisher 2.33 installed, and just checked - there is no newer version.


Harald Joergens ARPS
Harald Joergens Photography
Nutfield, Surrey, UK

Offline

#7 2016-01-13 02:42:31

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Cant't get CRG going

did you install that latest version in Lightroom, or only the online components?

publisher-plug-in-lightroom.jpg


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#8 2016-01-13 02:47:39

HaraldJ
Member
From: Surrey, United Kingdom
Registered: 2012-10-10
Posts: 77
Website

Re: Cant't get CRG going

rod barbee wrote:

did you install that latest version in Lightroom, or only the online components?

Looks like I have to replace the Publisher plugin, my version is 2.1.3!

Thanks for the screenshot, without that I wouldn't have spotted the problem!!!


Have installed the latest module, enabled feedback, disabled password, exported the photos again - now I can't get onto the published page because it's password-protected, and neither the guest - or the admin password works!?

Last edited by HaraldJ (2016-01-13 02:58:30)


Harald Joergens ARPS
Harald Joergens Photography
Nutfield, Surrey, UK

Offline

#9 2016-01-13 03:09:44

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Cant't get CRG going

could be that you set it up to be a Managed album.

managed-crg.jpg

There are two ways of seeing it. Go into ttg-be CRG admin > settings > clients and create a client and assign the album to that client.
Then log in as that client by either going to the album directly or going to http://ce4test.haraldjoergens.com/ttg-be/crg/

http://ce4.theturninggate.net/docs/doku … _crg_admin

OR
log into TTG-BE and navigate to the album.

this post explains the different deployment options: http://ce4.theturninggate.net/2015/02/0 … e-gallery/


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#10 2016-01-13 03:33:35

HaraldJ
Member
From: Surrey, United Kingdom
Registered: 2012-10-10
Posts: 77
Website

Re: Cant't get CRG going

rod barbee wrote:

could be that you set it up to be a Managed album.

managed-crg.jpg

There are two ways of seeing it. Go into ttg-be CRG admin > settings > clients and create a client and assign the album to that client.
Then log in as that client by either going to the album directly or going to http://ce4test.haraldjoergens.com/ttg-be/crg/

http://ce4.theturninggate.net/docs/doku … _crg_admin

OR
log into TTG-BE and navigate to the album.

this post explains the different deployment options: http://ce4.theturninggate.net/2015/02/0 … e-gallery/


Now it's all working !

Thank you very much Rod for your help and patience, without you I would have been quite lost!

Harald


Harald Joergens ARPS
Harald Joergens Photography
Nutfield, Surrey, UK

Offline

Board footer

Powered by FluxBB