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I get an email from Paypal about payment received for orders, but no message from my website indicating which picture and all the other information. It worked before, but not sure when it stopped working. Also, the contact page does not send me a messages. I just updated all TTG components, and the problem persists. Help, I can't afford to lose orders and customers!!!
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See if anything in the links here help with email
http://community.theturninggate.net/top … il-issues/
You can still access your orders from the Cart admin in TTG-BE
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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Thanks Rod. I read Ben's posts. I have had the mail type as "Mail" rather than "SMTP". I changed the email address on my Godaddy hosting account to be the same as the one in TTG-BE Admin. Still no luck. The email account is IMAP with Apple. Does that matter?
Last edited by hulsebos58 (2015-11-22 22:08:37)
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I don't know if IMAP matters. Ben or Matt will need to comment.
were you able to access your orders via the Cart admin?
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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Yes I was able to access my orders. Thanks!!!
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IMAP is a protocol for you to access email from your provider. The protocol you use to get email from your provider, be it IMAP, POP or via the web, doesn't have any bearing on email sending from the Cart.
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