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#1 2015-11-01 05:33:13

HjortholmFoto
Member
Registered: 2015-11-01
Posts: 13

CE4 Client Response Gallery without Publisher

Sorry. I am very bad at English.


I have updated to CE4 Client Response Gallery. I understand I can not use CE4 Client Response Gallery, without buying TTG CE4 Publisher. is it true ?

if not true how do I use it without Publisher

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#2 2015-11-01 05:46:47

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: CE4 Client Response Gallery without Publisher

You can use CRG without Publisher. You just won't have the Client management features.

see this post that outlines the deployment options:

http://theturninggate.net/2015/02/clari … e-gallery/


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2015-11-01 06:15:40

HjortholmFoto
Member
Registered: 2015-11-01
Posts: 13

Re: CE4 Client Response Gallery without Publisher

I bought a Client Response Gallery. but can not have clients without purchasing additional module.

As buying a car without wheels.

swindled, I can be quickly

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#4 2015-11-01 06:22:58

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: CE4 Client Response Gallery without Publisher

Hold your horses.  You can have clients.  You just can't  set up client details without Publisher. 
Without Publisher, you provide your clients with the link and gallery password (if set up), they provide feedback, and then they provide their details, such as name and email.
With Publisher, you create client accounts and give out a login.  Client logs in and provides feedback without needing to enter their name and email.

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#5 2015-11-01 06:48:47

HjortholmFoto
Member
Registered: 2015-11-01
Posts: 13

Re: CE4 Client Response Gallery without Publisher

I think you're right, it's just me who can not figure it out. I have been so happy with CE3. now I'm just sorry that I have spent time and money on CE4
I had hoped for something that was better, I've just gotten nothing

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#6 2015-11-01 09:32:59

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: CE4 Client Response Gallery without Publisher

CE4 allows you to customize your feedback form and it keeps the feedback details in the database so that even if emails somehow don't make it to you, you can access the feedback from ttg-be

CE4 is a big improvement over CE3, incorporating features that have been requested for years

all the feature details are outlined on the purchase page
http://shop.theturninggate.net/collecti … oducts/crg


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#7 2015-11-01 18:15:52

HjortholmFoto
Member
Registered: 2015-11-01
Posts: 13

Re: CE4 Client Response Gallery without Publisher

It sounds good, but I can not get it to work, I get the message.
This feature requires TTG CE4 Publisher
or pg-be kan not be found

without publicher is CE4 almost the same as CE3 so I will not spend more time getting it to work.

I I think TTG need to write clearly on your pages. CE4 Client Response Gallery should not be purchased without a TTG CE4 Publisher.

Better then it should be sold together, it belongs together.

I feel cheated. dissatisfied customers is bad publicity.

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#8 2015-11-01 19:54:47

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: CE4 Client Response Gallery without Publisher

CRG does NOT require Publisher.  If you are seeing a message that it does then something is amiss. 
Please provide a link to your site and any other details you can provide us so that we can assist you.

If you have found that the product information page ( http://shop.theturninggate.net/collecti … oducts/crg ) is incorrect in any way, please explain how.  Until then, it is entirely unfair of you to disparage our products and allude to dishonest conduct.

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#9 2015-11-01 21:55:58

HjortholmFoto
Member
Registered: 2015-11-01
Posts: 13

Re: CE4 Client Response Gallery without Publisher

I have done the same as with CE3
Creates a gallery with CE4, sends it to the server and open the page in the browser.

http://hentbilleder.dk/pr/index.php

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#10 2015-11-01 22:03:04

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: CE4 Client Response Gallery without Publisher

Where's the mention of Publisher?  CRG requires that you copy over the ttg-be folder from the CE4-TTG-BE-203.zip file downloadable with your CRG purchase.
After uploading it to your server, you should have a directory at http://hentbilleder.dk/ttg-be/

For more details, see the section titled 'TTG BE' on this page: http://ce4.theturninggate.net/docs/doku … se_gallery

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#11 2015-11-01 23:58:56

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: CE4 Client Response Gallery without Publisher

without publicher is CE4 almost the same as CE3

this is by design so that those not wanting to use Publisher can use CRG.

But it's still better than CE3. email is better, responsiveness is better. Plus there's the improved feedback and the fact that it's now stored in the database on your server.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#12 2015-11-02 08:22:03

Matthew
Administrator
From: San Francisco, CA
Registered: 2012-09-24
Posts: 5,795
Website

Re: CE4 Client Response Gallery without Publisher

Hjortholm,

CE4 Client Response Gallery does NOT require CE4 Publisher.

Used alone, the gallery operates similarly to the CE3 version, but with many improvements throughout.

You are required to install TTG BE; this is included with your purchase, and is available for download alongside the CRG plugin. There are clear instructions in our documentation how to install that. TTG BE is an administrative back end that helps to manage your email and feedback from the gallery.

HjortholmFoto wrote:

Better then it should be sold together, it belongs together.

We do sell them together, as an option, in the CE4 Client Proofing Bundle. CE4 Client Response Gallery is also available separately for customers who may already own CE4 Publisher, or customers who do not wish to purchase it; it is not required.

HjortholmFoto wrote:

I feel cheated. dissatisfied customers is bad publicity.

I am sorry you feel that way, but we haven't cheated you. The gallery does not require the publisher, requirements are clearly stated on the purchase page, along with what you can expect the gallery to do. CE4 Client Response Gallery operates similarly to the CE3 version, but with improved functionality and performance all around; that's what a new version is supposed to do, and in that regard CE4 Client Response Gallery succeeds brilliantly.


Matt

The Turning Gate, http://theturninggate.net

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#13 2015-11-03 00:24:26

HjortholmFoto
Member
Registered: 2015-11-01
Posts: 13

Re: CE4 Client Response Gallery without Publisher

It is good that there are so many who are happy CE4 so it's just me that's the problem.
As already written, I have chosen not to spend more time on CE4. CE4 do not have the features I had expected when I bought CD4 and CE3 are easier to use so that I use. until I find another solution that has the features I need

I know it is my own fault that I have not set myself well enough into pogrammet before I bought CE4. but my bad feelings about having bought a pogram I can not use, can not change

I will conclude by saying thank you to everyone who has tried to help.

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#14 2015-11-03 01:01:01

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: CE4 Client Response Gallery without Publisher

but my bad feelings about having bought a pogram I can not use...

there's nothing keeping you from using it. It will work just like CE3 (except with new and improved features). The only additional step is that you must install ttg-be on your server. And ttg-be is included with CE4 CRG


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#15 2015-11-03 04:31:10

HjortholmFoto
Member
Registered: 2015-11-01
Posts: 13

Re: CE4 Client Response Gallery without Publisher

No it does not work.

Yes it can get to work Why take the time to get it to work? I must still buy something else

I'm sure CE4 is good, works well and is easy. Anyway i buying the wrong

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#16 2015-11-03 04:40:06

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: CE4 Client Response Gallery without Publisher

Why take the time to get it to work? I must still buy something else

NO! you don't need to buy anything else to get CE4 CRG to work. It can work on its own. You only need to install ttg-be, which is included in the price. So nothing more to buy.

You only need Publisher if you need the client management options. Those are completely new and were not part of CE3 so it's not like you're missing something you had before.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#17 2015-11-03 06:26:25

HjortholmFoto
Member
Registered: 2015-11-01
Posts: 13

Re: CE4 Client Response Gallery without Publisher

Dear rod barbee

I know CE4 could work alone when I install ttg-be on the server, but it does not.
Without publisher I do not have the features I need. Therefore, I still buy another system.
I'm sure CE4 is good, just not for me without a publisher.

I do not feel that way CE4 Client Response Gallery sold on is serious and therefore I will not buy publisher but find another system.

over and out

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#18 2015-11-03 06:34:14

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: CE4 Client Response Gallery without Publisher

well, if you wanted to get it to work, you could ask for help.

all you should need to do is unzip the ttg-be download and upload the ttg-be/ folder to the root of your site.

going to the link you provided indicates that it has not been installed.
(Also, you need to make sure that your hosting complies with the stated ttg requirements found on all product pages.)

Occasionally, hosts will not be configured in a standard way and Ben will need to take a look at what the host needs to do.

but if you don't want to get it to work, there's not much help we can offer.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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