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#1 2015-10-05 16:02:53

oeni4711
Member
Registered: 2013-11-21
Posts: 20

All albums are "empty"

Hi,

first of all I apaologize for using the general section. As the only thing I knew is that I'm using CE3 but not sure what causing trouble I put it here. Please move to according area if it's clear which module is causing the issue.

Something weird has happened.
I've created a new Publisher album. Nothing special, same as several others I already have.
When album was published I visited the gallery...and there is am empty page. And even it's a password protected gallery I didn't get the login page.
At first I was considering it's related to this album only but when I tried with other albums, no matter if public or password protetced, I always have an empty gallery.

What I can see is that the page's source code is just this:
<html>
<head></head>
<body></body>
</html>

Any idea what's wrong?

Best regards,

Olly

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#2 2015-10-05 17:21:31

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: All albums are "empty"

Hi Olly, that's not something I've encountered before.  Can you provide a link to your site?  Who are you hosting with?

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#3 2015-10-05 17:31:26

oeni4711
Member
Registered: 2013-11-21
Posts: 20

Re: All albums are "empty"

Hi Ben,

thx for your quick response!

Well, here's a public gallery:
http://fot-o-box.de/galerie/0-beispielgalerie/

And here's a password protected gallery:
http://fot-o-box.de/galerie/20151003-cl … nd-markus/

Hosting is with HostEurope, never had issues.
Product is Webhosting Premium:
https://www.hosteurope.de/WebHosting/

Thanks and best regards,

Olly

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#4 2015-10-05 20:08:04

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: All albums are "empty"

Thanks for the links.  Unfortunately I can't tell what's going on.  Can you provide me with FTP access so that I can see how the files are breaking on your server?  Please provide them via the Email link under my name.

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#5 2015-10-05 20:16:11

oeni4711
Member
Registered: 2013-11-21
Posts: 20

Re: All albums are "empty"

Done, thx!

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#6 2015-10-05 21:51:43

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: All albums are "empty"

Olly,

Looks like you found a solution? I can see your first gallery just fine, and also the login for the password protected gallery


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#7 2015-10-05 22:02:36

oeni4711
Member
Registered: 2013-11-21
Posts: 20

Re: All albums are "empty"

Hi Rod,
yes, issue was sorted out, Ben did a great job.
AddThis plug-in was causing the error. For now I've deactivated it.
Best regards,
Olly

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