Community @ The Turning Gate

Support community for TTG plugins and products.

NOTICE

The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.

This forum is now closed, and exists here as a read-only archive.

  • New user registrations are disabled.
  • Users cannot create new topics.
  • Users cannot reply to existing topics.

You are not logged in.

#1 2015-09-07 05:11:59

derk
Member
Registered: 2014-11-13
Posts: 13

crg gallery: Can't select, comment picture and cannot send feedback

Hi,

in my publisher controlled ce4 client response galleries i cannot use any of the 'small' buttons.

what's not working (though the cursor indicates that these are buttons):
Image grid:
- selecting an image
- commenting to an image
Status bar:  (neither of these buttons work)
- sending feedback
- hiding/dimming etc

what is working:
- i can click on the pictures to enlarge them;but there i also cannot use the selection button.

options/adjustments i have set:
-Creating the crg gallery template in LR. I defenitely enabled options to select images und feedback features (under Appearance/ClientResponseSetup)
- shared resources are disabled everywhere
- creating the (standalone) albums in publisher 'enable feedback' is selected under 'Integration'
- /publisher and /crg folders (from plugin downloads) are inside /ttg-be/ folder (/ttg-be/publisher/ ; /ttg-be/crg/

PluginVersions in use:
ttg-be 2.03
ce4 crg 610
publisher 231
pages 7014a

Environtment:
I am testing offline within a MAMP  / LR 4.6


I think i am missing some options that have to be set !?

Thanks, Derk.

Offline

#2 2015-09-07 05:30:30

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: crg gallery: Can't select, comment picture and cannot send feedback

without seeing things I can only guess.

Make sure that Enable Feedback is checked

since you're using MAMP there may be some needed php modules that aren't enabled

is ttg-be installed along with the crg component?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#3 2015-09-07 06:33:23

derk
Member
Registered: 2014-11-13
Posts: 13

Re: crg gallery: Can't select, comment picture and cannot send feedback

Hello Rod,

i nailed it down a little bit (being due to other 'issues'):
Problems described here are due to offline testing ports used.
Had the same problem some time ago and Ben provided a URLHelper.php-fix back then.
I reversed the old fix (which solved another problem but) which resultued in problems with crg gallery.

I posted and am describing it here:
http://community.theturninggate.net/post/33006/#p33006

I think we should close this topic here.

Best, Derk.

Offline

Board footer

Powered by FluxBB