Support community for TTG plugins and products.
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After a few days of tweaking I'm thrilled with the CRG/Publisher results, but suddenly I can't login as an admin, which means I can't assign client access or even view the gallery I just uploaded. I'm able to view other galleries using the Client user name/password but can't get in as the admin. I didn't intentionally change the password. How do I get access?!!
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first try retrieving your password:
http://ce4.theturninggate.net/docs/doku … _passwords
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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Tried it. No luck... Thanks for the tip and good to know for clients.
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still can't get in as Admin...
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then you'll need to provide a url.
can you get in as guest?
You might need to have Ben take a look via FTP.
http://community.theturninggate.net/user/101/
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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Tried it. No luck... Thanks for the tip and good to know for clients.
The link is only useful for TTG BE logins. If clients forget their passwords then your best option is to set the password again via the client management page.
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Restarted my computer and lo and behold... it works. who knows what happened.
Thanks for the guidance.
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