Support community for TTG plugins and products.
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Ben will likely need to take a look. He'll probably need FTP access
I suggest sending him an email referring to this thread and including FTP credentials
You can contact him from the links on his profile page: http://community.theturninggate.net/user/101/
Dera Rod,
Thank you, I whote Ben and have still no reply.
So it should work for me today, otherwise I get in trouble and for sure I do not need it anymore.
Regards,
Victoria
Last edited by v.shamraeva (2015-08-13 15:24:12)
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What is "websiten/ttg-be"?
Sorry, I got confused. The "websiten" folder is from the original thread; it would help if you'd open a new thread for your issue, rather than hijacking another user's thread from June.
The downloaded TTG BE zip file should be unzipped, and the resulting /ttg-be folder should be uploaded such that it can be reached at:
http://equus-language.com/ttg-be
When I try to access that address, I get an error:
502 Bad Gateway
nginx/1.6.3
... which says to me that you are not in compliance with our stated hosting requirements, which clearly state Apache server as being required; you're running on Nginx.
Previous, you said:
as a frontend Nginx
as a backend - Apache
Not sure what that's supposed to mean. If your host is saying that they do support Apache, then you will need to ask them about the 502 error.
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