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#1 2015-06-22 18:00:26

alagazam
Member
Registered: 2013-03-04
Posts: 23

"Please enter a valid email address."-problem

I am using the latest upgrade of CRG and have a problem with the form used to send chosen images.

When pressing the submit button I get this message:

Please enter a valid email address.


It doesn't matter what email address I enter.

Why does this happen?

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#2 2015-06-22 18:36:44

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: "Please enter a valid email address."-problem

That's really strange. Does this happen in any particular browser? Can you provide me with a link to an album (with login if needed)? Send via PM or Email if it's confidential.

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#3 2015-06-22 20:13:49

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: "Please enter a valid email address."-problem

Thanks for the link.  Your site is redirecting any calls to ttg-be/crg/index.php to ttg-be/crg/
This causes every request from the client response gallery to be made twice.  That means all fields are also encoded twice, making the server receive invalid email addresses.

Have you explicitly added redirects for index.php on your site, perhaps via an .htaccess file?  If so, try disabling them.  If you still want to use redirects on other parts of your site, just make sure that the rules do not apply to anything under ttg-be.

Once you've fixed it, you'll need to clear your browser cache.  Otherwise, your browser will likely remember the 301 redirects.

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