Community @ The Turning Gate

Support community for TTG plugins and products.

NOTICE

The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.

This forum is now closed, and exists here as a read-only archive.

  • New user registrations are disabled.
  • Users cannot create new topics.
  • Users cannot reply to existing topics.

You are not logged in.

#1 2015-06-11 00:37:58

mikealex
Member
From: Ottawa, Canada
Registered: 2014-12-18
Posts: 14
Website

Problems with CE4-Publisher-230

I upgraded to the latest CE4 Publisher 2.3.0 this morning, but after upgrading the LR plugin, I am no longer able to create new albums or edit existing albums.

When I try to create a new album by right clicking and selecting "Create Album" nothing happens at all. I don't get a dialog box, nothing.

When I try to edit an existing album I get the following error message:

CE4PublisherError.png

I put the CE4 Publisher 2.1.3 plugin back and everything works again.

This is with the latest LR CC, Mac OS X Yosemite 10.10.3


...Mike

Offline

#2 2015-06-11 00:55:20

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Problems with CE4-Publisher-230

did you make sure to unzip the Publisher package first?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#3 2015-06-11 01:07:40

mikealex
Member
From: Ottawa, Canada
Registered: 2014-12-18
Posts: 14
Website

Re: Problems with CE4-Publisher-230

Yes, I unzipped the publisher package first, and I upgraded the application directory on the server side, as described in the readme file.


...Mike

Offline

#4 2015-06-11 01:40:52

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Problems with CE4-Publisher-230

I know that the "Default Album" in the Publisher instance can cause problems. I thought Ben was coding around that. But if you've got the Default Album in Publisher, try deleting that. (Publisher can't use it anyway)
http://ce4.theturninggate.net/docs/doku … ith_albums


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#5 2015-06-11 01:45:17

mikealex
Member
From: Ottawa, Canada
Registered: 2014-12-18
Posts: 14
Website

Re: Problems with CE4-Publisher-230

Thank-you, that worked!


...Mike

Offline

#6 2015-06-11 01:50:02

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Problems with CE4-Publisher-230

Woo Hoo!


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#7 2015-06-11 06:22:09

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Problems with CE4-Publisher-230

Can you please email me the file Documents/ttg.log from your computer using the Email link under my picture? I am aware that Default Album may still be causing problems but have never seen an error raised.

Offline

#8 2015-06-11 07:26:31

mikealex
Member
From: Ottawa, Canada
Registered: 2014-12-18
Posts: 14
Website

Re: Problems with CE4-Publisher-230

Done.


...Mike

Offline

#9 2015-06-11 20:30:20

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Problems with CE4-Publisher-230

Thanks for the log.  I've located the issue and put in a hotfix in CE4-Publisher-230a.zip.  If you've already removed the Default Album, then there is no great need to apply the update.

Offline

#10 2015-06-12 11:57:54

mikealex
Member
From: Ottawa, Canada
Registered: 2014-12-18
Posts: 14
Website

Re: Problems with CE4-Publisher-230

Thanks Ben. Since I've already removed the default album and everything's working, I'll hold off until the next update.


...Mike

Offline

#11 2015-06-13 10:25:47

rdinterman
Member
From: Port Saint Lucie, FL
Registered: 2013-04-14
Posts: 32
Website

Re: Problems with CE4-Publisher-230

Wow, I had same issue and deleting the "Default Album" worked like a charm.  Love these forums!


Ray

Offline

Board footer

Powered by FluxBB