Community @ The Turning Gate

Support community for TTG plugins and products.

NOTICE

The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.

This forum is now closed, and exists here as a read-only archive.

  • New user registrations are disabled.
  • Users cannot create new topics.
  • Users cannot reply to existing topics.

You are not logged in.

#1 2015-05-14 12:43:21

brogaard
Member
Registered: 2013-06-12
Posts: 10

TTG plug-ins show blank screen in LR CC

Sorry if this is a trivial question. Upgraded to LR CC, IMac 5K, yosemite. In webmodules only a blank screen shows when I load the TTG-plugins. I can still edit the panes and export the galleries - just not see the changes live in LR. Thought it was because I am using old plugins (ce 2) and bought CRG CE 4 - same problem.

Offline

#2 2015-05-14 12:55:42

Matthew
Administrator
From: San Francisco, CA
Registered: 2012-09-24
Posts: 5,795
Website

Re: TTG plug-ins show blank screen in LR CC

CE4 plugins should work just fine in LRCC/6. Make sure you're installing properly, according to our documentation (i.e. don't double-click the lrwebengine packages to install; that's bad).


Matt

The Turning Gate, http://theturninggate.net

Offline

#3 2015-05-14 14:49:14

brogaard
Member
Registered: 2013-06-12
Posts: 10

Re: TTG plug-ins show blank screen in LR CC

I was hoping I just forgot a setting. The web engines are all copied into the appropriate folder as you describe in the documentation.

First time I opened a TTG- web-engine (CRG or Highslide - CE2) I got a short message that LR CC doesn't support flash, then a short image of the gallery I was about to generate - and then the main window went blank - although the panes all functioned as before.

The exactly same thing happened when I installed CRG CE 4 yesterday.

I am having multiple trouble with LR CC - it won't import video files and every once in a while it has to be rebooted. Spent hours with technicians from Adobe, who wants me to install LR CC in a new user account. Trying to avoid that as it means I will have to move everything to the new account. And without any warranties that the problems are solved.

The Adobe-guys told me they are having a lot of difficulties with the new LR. Maybe this TTG-issue is one more of them.

Offline

#4 2015-05-14 16:33:33

Matthew
Administrator
From: San Francisco, CA
Registered: 2012-09-24
Posts: 5,795
Website

Re: TTG plug-ins show blank screen in LR CC

It's not a problem I've heard of, I can say that. LRCC/6 has a lot of problems, one of which is that, while the underlying rendering engine for the Web preview is a vast improvement, its integration into Lightroom has come with a host of problems. Continue trying to suss things out with the Adobe people, and let us know if problems persist. There may won't be much we can do, though. None of the CE plugins have ever used Flash, so that Lightroom is throwing such an error is pure fallacy.


Matt

The Turning Gate, http://theturninggate.net

Offline

#5 2015-05-14 21:40:11

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: TTG plug-ins show blank screen in LR CC

There has been an update (6.0.1) since the initial release, so make sure you've installed that version. There was no mention of Web Module issues, but it's worth a try
http://www.lightroomqueen.com/lightroom … confusion/


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

Board footer

Powered by FluxBB