Community @ The Turning Gate
Support community for TTG plugins and products.
NOTICE
The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.
This forum is now closed, and exists here as a read-only archive.
- New user registrations are disabled.
- Users cannot create new topics.
- Users cannot reply to existing topics.
You are not logged in.
- Topics: Active | Unanswered
#1 2015-05-12 22:23:26
- Acubens
- Member
- Registered: 2013-11-05
- Posts: 33
Don't reveice email when customer make his choice
Hi,
I don't receive any email anymore after the client make his/her choice.
I see the order in the admin portal but no mail 
Regards
Maureen
Offline
#2 2015-05-12 22:28:41
- Ben
- Moderator
- From: Melbourne, Australia
- Registered: 2012-09-29
- Posts: 4,399
Re: Don't reveice email when customer make his choice
Hi Maureen, are you using 'mail' or 'smtp' for your mail settings? Who are you hosting with?
Offline
#3 2015-09-16 23:43:22
- Acubens
- Member
- Registered: 2013-11-05
- Posts: 33
Re: Don't reveice email when customer make his choice
Sorry Ben,
I didn't use the TTG for a while..
I didn't change this after the installation...
Regards
Maureen
Offline
#4 2015-09-17 01:01:11
- rod barbee
- Moderator
- From: Port Ludlow, WA USA
- Registered: 2012-09-24
- Posts: 17,830
- Website
Re: Don't reveice email when customer make his choice
Don't forget to answer Ben's other question
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
Offline
#5 2015-09-17 21:17:06
- Ben
- Moderator
- From: Melbourne, Australia
- Registered: 2012-09-29
- Posts: 4,399
Re: Don't reveice email when customer make his choice
Hi Maureen, further from my earlier question about who you're hosting with, do you know if other emails are being received, such as those sent to the client?
Offline