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Pages: 1
#1 2015-05-09 11:04:27
The gallery sent an invalid product
Enough banging my head on the wall.
I've installed the CE4 Cart module and created one gallery to test. At first I was getting the "No products for purchase" error. I was able to fix that by following some of the messages in this forum. I don't know exactly what fixed it, it was when I read that I had to reset the cart that that error went away.
Now I'm getting:
Something went wrong.
The gallery sent an invalid product. Please contact the photographer for further assistance.
I have tried Safari, Firefox, and IE11 (in a Windows VM). Same result in all 3 browsers.
Any assistance is appreciated.
The gallery URL is http://mikealex.ca/galleries/canvas-prints/
The ttg-be guest account is enabled with the default password.
Thank-you in advance,
...Mike
...Mike
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#2 2015-05-09 11:56:22
- rod barbee
- Moderator
- From: Port Ludlow, WA USA
- Registered: 2012-09-24
- Posts: 17,830
- Website
Re: The gallery sent an invalid product
it looks like you might have Mixed Pricing enabled in the template?
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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#3 2015-05-09 12:09:27
Re: The gallery sent an invalid product
Yes, I do. My understanding is that I need to use mixed pricing if I want to assign a different price scheme to certain images. In this case, I want square images to have different prices than 4:6.
Maybe my understanding is wrong?
...Mike
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#4 2015-05-09 12:12:23
Re: The gallery sent an invalid product
I disabled mixed pricing in the template, and re-uploaded it.
I also set all the products to single pricing.
Reset the cart.
Same result 
Last edited by mikealex (2015-05-09 12:17:21)
...Mike
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#5 2015-05-09 12:18:54
- rod barbee
- Moderator
- From: Port Ludlow, WA USA
- Registered: 2012-09-24
- Posts: 17,830
- Website
Re: The gallery sent an invalid product
hmmm. the message states that the cart sent an invalid product. Can you try deleting the Digital Download (not offered) product. Not sure how it matters but it's worth a try. Could be that the parentheses are messing things up?
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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#6 2015-05-09 12:28:57
Re: The gallery sent an invalid product
It doesn't give me the option to delete it, but I edited it and removed the (not offered) part.
Since change to single price didn't help, I've put the mixed pricing back.
Same result.
...Mike
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#7 2015-05-09 12:38:01
Re: The gallery sent an invalid product
I removed all the double quotes to indicate inches in the sizes.
I also filled in the description boxes.
One of those seems to have fixed it.
Thanks for the assistance. I wouldn't have thought about it if you didn't mention the parentheses.
Last edited by mikealex (2015-05-09 12:40:02)
...Mike
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