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#1 2015-04-23 02:29:41

Samoreen
Member
From: Samoreau, France
Registered: 2015-04-22
Posts: 146
Website

ttg-be/admin crashes

Hi,

In which order should the various packages of the Web Publishing bundle be installed ?

I started with ttg-be which is now copied to the root of my web site. However, trying to access http://www.myweb.fr/ttg-be/admin/ results in error 500 :

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Web Server at vmheb49018.ikoula.com

I have checked the PHP configuration of my shared hosting before purchasing and the PDO SQLite driver is installed. Extract from phpinfo() :


PDO
PDO support    enabled
PDO drivers     mysql, sqlite, sqlite2

pdo_sqlite
PDO Driver for SQLite 3.x    enabled
PECL Module version     1.0.1 $Id: pdo_sqlite.c 293036 2010-01-03 09:23:27Z sebastian $
SQLite Library     3.3.7undefined

SQLite
SQLite support    enabled
PECL Module version     2.0-dev $Id: sqlite.c 298697 2010-04-28 12:10:10Z iliaa $
SQLite Library     2.8.17
SQLite Encoding     iso8859

Directive    Local Value    Master Value
sqlite.assoc_case    0    0

What should I do now?

Thanks in advance.


Patrick

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#2 2015-04-23 03:05:27

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: ttg-be/admin crashes

The order doesn't really matter, but ttg-be does need to be in place before Pages will work properly.
And you need to have ttg-be in place to upload the publisher/ folder and gallery templates.


that link isn't to your actual site, is it?
If not, be sure to post the link to your site.

Occasionally servers will be configured in some non-standard ways. Ben will likely need to take a look at it.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2015-04-23 03:08:58

Samoreen
Member
From: Samoreau, France
Registered: 2015-04-22
Posts: 146
Website

Re: ttg-be/admin crashes

rod barbee wrote:

The order doesn't really matter, but ttg-be does need to be in place before Pages will work properly.
that link isn't to your actual site, is it?

The actual link is http://www.ppphoto.fr/ttg-be/admin/ .

You can temporarily access the PHP config by using this link :

http://www.ppphoto.fr/test2.php

Thanks.


Patrick

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#4 2015-04-23 03:15:39

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: ttg-be/admin crashes

You're on a Windows IIS server. TTG requirements call for use on Apache servers running Linux.

Ben has been able to find some work arounds to this, but I think it depends on the situation.

Do you know if your host can switch you over to an Apache/Linux server?

Otherwise, you might try sending a PM or email to =http://community.theturninggate.net/user/101/Ben and ask him to take a look. He may need FTP access


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#5 2015-04-23 03:23:48

Samoreen
Member
From: Samoreau, France
Registered: 2015-04-22
Posts: 146
Website

Re: ttg-be/admin crashes

rod barbee wrote:

You're on a Windows IIS server. TTG requirements call for use on Apache servers running Linux.

Strange. I have a Linux hosting ?!?! I'll look into this.


Patrick

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#6 2015-04-23 04:27:09

Samoreen
Member
From: Samoreau, France
Registered: 2015-04-22
Posts: 146
Website

Re: ttg-be/admin crashes

Samoreen wrote:

Strange. I have a Linux hosting ?!?! I'll look into this.

Well, I thought I had a Linux Hosting. Something went wrong with the hosting service. I'll try to get that fixed and try again the ttg-eb installation.

Sorry for the trouble.


Patrick

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#7 2015-04-23 04:54:36

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: ttg-be/admin crashes

no trouble at all. Hope your hosting company can get it straightened out


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#8 2015-04-29 06:28:06

Samoreen
Member
From: Samoreau, France
Registered: 2015-04-22
Posts: 146
Website

Re: ttg-be/admin crashes

rod barbee wrote:

no trouble at all. Hope your hosting company can get it straightened out

I switched to a Linux hosting today. Problem fixed.


Patrick

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#9 2015-04-29 06:28:51

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: ttg-be/admin crashes

Yay smile


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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