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#1 2015-03-26 00:34:33

francoisgauthereau
Member
Registered: 2015-03-26
Posts: 8

installation problem and error message

hi ! I 'm french and new in this forum

I'm sorry this my english is very wrong

I download a CE4 publish and I'm had a error message

it is the message

"Error performing function.

Unable to complete the action.

  Headers:  {     [error] =>  {         [errorCode] => "badURL"    }
}"
What should I do?

Thanks you in advance


francois

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#2 2015-03-26 01:07:19

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: installation problem and error message

when are you getting this error?
Have you installed the Lightroom plug-in?
Have you installed ttg-be and uploaded the unzipped publisher/ folder to the ttg-be/ folder?

can you provide a link to your site?

Have you seen this page?
http://ce4.theturninggate.net/docs/doku … g_for_help


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2015-03-26 18:23:19

francoisgauthereau
Member
Registered: 2015-03-26
Posts: 8

Re: installation problem and error message

Thanks you to answers

I solved my problem, I have not insert my URL of my site in les parameter of TTG4 publisher

My site is not in the web for the time being.

Now I am a problem with cart. I filled all parameter in cart admin and I've a message next

"No products are available for purchase
Please try again later, or contact the photographer if this problem persists."

Have you the problem?

Thanks you in advance

francois

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#4 2015-03-26 20:52:04

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: installation problem and error message

The cart error message could be caused by a few things:

  • using Mixed Pricing without having created the needed pricing schemes

  • Using Mixed Pricing without having put the correct name of the Pricing Scheme in an image's Category metadata field

  • not having filled out pricing for Shipping

  • listing the wrong pricing scheme

It's hard to tell without access to the gallery or to your ttg-be

If none of those suggestions work, could you re-post this problem under the CE4 Cart topic and include more details?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#5 2015-03-27 17:51:25

francoisgauthereau
Member
Registered: 2015-03-26
Posts: 8

Re: installation problem and error message

I put a example gallery

You see in my site http://francoisgauthereau.com/galleries … /index.php

Thanks you in advance
francois

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#6 2015-03-27 18:37:11

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: installation problem and error message

Hi Francois, I see that your Cart URL is set to:

http://localhost:2/ttg-be/cart

Try setting it to:

http://francoisgauthereau.com/ttg-be/cart/

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#7 2015-03-27 20:39:13

francoisgauthereau
Member
Registered: 2015-03-26
Posts: 8

Re: installation problem and error message

I've the same message after the modifications

I re-post this problem under the CE4 Cart topic

Thanks you very much for your help

francois

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