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#1 2015-02-27 01:39:45

vejby
Member
Registered: 2015-02-27
Posts: 25

getSetupForTemplate

Hello

I've installed TTG-BE

uploaded a gallery created by lightroom 5.3 CE 4 Galley and uploadede to

vejbyfoto.dk/ttg-be/templates/gallery

Publishers uploaded to
/ttg-be/publisher

installed publisher in lightroom
API key set - Authentication check successful

all folder rights is set to 777

still i get the error

Can’t update this collection.

Unable to perform action: getSetupForTemplate

Message: The template <cite>ttg-be/templates/gallery/</cite> could not be found.  Create this template with CE4 Gallery then upload it to your server.

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#2 2015-02-27 02:00:08

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: getSetupForTemplate

can you provide a link to the template?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2015-02-27 04:38:12

vejby
Member
Registered: 2015-02-27
Posts: 25

Re: getSetupForTemplate

FTP Placement
/vejbyfoto.dk/public_html/ttg-be/templates/gallery/Vejby_Foto


website URL
http://vejbyfoto.dk/ttg-be/templates/ga … ejby_Foto/


Drobox link to full template
https://www.dropbox.com/sh/ap064obail2h … DmC7a?dl=0

Last edited by vejby (2015-02-27 05:24:39)

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#4 2015-02-27 07:43:30

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: getSetupForTemplate

Other than the gallery version being just slightly old (current version is 6.1.5 you have 6.1.3), the gallery template looks fine.

Take a look here: http://ce4.theturninggate.net/docs/doku … g_for_help
and enable guest access to TTG-BE so Ben will have something to look at

just to double check, your API URL in Publisher set up is: http://vejbyfoto.dk/ttg-be/publisher/ ?

and you're choosing the Vejby_Foto template in Album set up?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#5 2015-02-27 16:59:53

vejby
Member
Registered: 2015-02-27
Posts: 25

Re: getSetupForTemplate

Guest mode is enabled. 

Api key is set

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#6 2015-02-27 23:45:56

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: getSetupForTemplate

guest access isn't working. Did you set the credentials back to ttg default?

username: guest
password: ttg8888


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#7 2015-02-28 01:03:34

vejby
Member
Registered: 2015-02-27
Posts: 25

Re: getSetupForTemplate

I'm so sorry

Done

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#8 2015-02-28 01:23:10

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: getSetupForTemplate

as far as I can tell, things look correct. Ben may need admin access.
did you send him an email with logs?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#9 2015-02-28 02:19:12

vejby
Member
Registered: 2015-02-27
Posts: 25

Re: getSetupForTemplate

No, what is his email address ?

how do i find the logs files ?

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#10 2015-02-28 02:41:29

vejby
Member
Registered: 2015-02-27
Posts: 25

Re: getSetupForTemplate

looks like that your page docent like that i had either "_" in my gallery name or "-" in my collection in LR

http://www.vejbyfoto.dk/gallery/vejby-foto/index.php

back to my web host... gee this has taken 3 month now


<edit> something is starting to work now finally </edit>

Last edited by vejby (2015-02-28 02:54:05)

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#11 2015-02-28 02:53:50

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: getSetupForTemplate

vejby wrote:

No, what is his email address ?

how do i find the logs files ?

http://ce4.theturninggate.net/docs/doku … g_for_help (same link that I posted above)


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#12 2015-02-28 02:59:16

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: getSetupForTemplate

looks like that your page docent like that i had either "_" in my gallery name or "-" in my collection in LR

letters, numbers, dashes, and underscores are acceptable in file and folder names. You just want to avoid spaces or any other characters. I don't know why Publisher wasn't seeing your template before. Perhaps not all of the needed files got uploaded or got corrupted some how.

speaking of file names. I notice that yours have parentheses in them. That could be a problem, one that could break pages. You should really get them out of there. Again, use only letters, numbers, underscores, and dashes.

You'll notice that if you click on that first image in the album that nothing happens. That's because of the parentheses in the file name.

http://ce4.theturninggate.net/docs/doku … ile_naming


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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