Client Field Problem

photomalt · 2015-02-21 01:12:47

Hi, I would like to use (like I did before with CE3) Client response gallery as a standalone. Everything seems to be ok, client can make their choice, add feedback, but when try to send feedbacks, the screen give me bad form. My client fields seem to be correctly filled. I don't understand what I do bad.

Thanks for your help.

http://www.photomalt2.com/Test2

taog · 2015-02-21 02:22:09

Your Form ist without Name and Emailadress not usefull

rod barbee · 2015-02-21 03:37:02

it looks like things are configured correctly in the back-end.
Ben or Matt will need to take a look at what's going on.

In case it's a hosting issue, who are you hosting with?

photomalt · 2015-02-21 05:58:24

I 'm hosting by:
http://www.hostpapa.ca/

To help I uploaded 3 screen captures from my Client Response Gallery Admin:

http://www.photomalt2.com/Capture1.png
http://www.photomalt2.com/Capture2.png
http://www.photomalt2.com/Capture3.png

Thanks again
Marc-André

Ben · 2015-02-21 07:27:49

Hi Marc-André, your client fields all look properly configured and are being read properly by the form.
I think this is caused by a bug in CRG failing to handle the four grid items that are empty. Specifically, since the four cells don't have thumbnails, the JavaScript is failing to find "id" attributes.

For testing, can you try editing Test2/index.php and commenting out these items? That just means adding  after, so that in index.php you'll have:

<!--
    <div class="gridcell cell-empty clearfix">
    <div class="griditem">

    </div><!-- .griditem -->
    </div><!-- .gridcell -->
    <div class="gridcell cell-empty clearfix">
    <div class="griditem">

    </div><!-- .griditem -->
    </div><!-- .gridcell -->
    <div class="gridcell cell-empty clearfix">
    <div class="griditem">

    </div><!-- .griditem -->
    </div><!-- .gridcell -->
    <div class="gridcell cell-empty clearfix">
    <div class="griditem">

    </div><!-- .griditem -->
    </div><!-- .gridcell -->
-->

If that solves the submission form issue, then options to work around this are to either make sure their are no empty cells (Rod or Matt, do you know how to do this?), and for us to add a fix to the CRG Javascript.

rod barbee · 2015-02-21 07:45:52

there's an option in Gallery> Appearance> Thumbnail Grid: Show Empty Cells.
Uncheck this

photomalt · 2015-02-21 08:36:02

Wow! Ben, you found it. Everything works perfectly now. Like you've asked for, I commenting out those items in index.php.
In addition, the "dim unselected button" in the status bar now works. I did not mention in my first topic, but all the buttons in the status bar did not work.
Thanks a lot.
Great job.

Community @ The Turning Gate

#1 2015-02-21 01:12:47

Client Field Problem

#2 2015-02-21 02:22:09

Re: Client Field Problem

#3 2015-02-21 03:37:02

Re: Client Field Problem

#4 2015-02-21 05:58:24

Re: Client Field Problem

#5 2015-02-21 07:27:49

Re: Client Field Problem

#6 2015-02-21 07:45:52

Re: Client Field Problem

#7 2015-02-21 08:36:02

Re: Client Field Problem

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