Community @ The Turning Gate

Support community for TTG plugins and products.

NOTICE

The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.

This forum is now closed, and exists here as a read-only archive.

  • New user registrations are disabled.
  • Users cannot create new topics.
  • Users cannot reply to existing topics.

You are not logged in.

#1 2014-12-21 23:11:35

paulg
Member
From: Wiltshire, UK
Registered: 2012-09-29
Posts: 73

Upload error with Publisher

When I'm trying to upload images to a gallery, publisher starts uploading OK but after a few images (8-10) the upload stops with this message
https://dl.dropboxusercontent.com/u/241 … 0error.jpg
If i click the OK button and start the upload again everything is ok for another batch of around 8-10 images and the error message appears again. This repeats until I eventually I finish the upload, all the images get uploaded in the end.
This has been going on for a while now (different galleries) , more annoying than anything else, just means I can't set the upload going and walk away.
Using Lightroom 5.7 on Windows 7 64 bit
www.paulgulliver.co.uk

Offline

#2 2014-12-22 01:27:24

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Upload error with Publisher

Are you also uploading hi-res images for download?
If so, you may be hitting PHP upload limits.
http://community.theturninggate.net/post/2303/#p2303


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#3 2014-12-22 01:52:23

paulg
Member
From: Wiltshire, UK
Registered: 2012-09-29
Posts: 73

Re: Upload error with Publisher

Hi Rod,
No, its small images, around 800px wide, just for display

Offline

#4 2014-12-22 05:23:36

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Upload error with Publisher

Who are you hosting with?

Offline

#5 2014-12-22 06:04:52

paulg
Member
From: Wiltshire, UK
Registered: 2012-09-29
Posts: 73

Re: Upload error with Publisher

GoDaddy

Offline

#6 2014-12-22 06:10:56

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Upload error with Publisher

Thanks. While I haven't come across this particular error before, many customers have had problems with GoDaddy. The general solution has been to request them to move your site to the latest version of cPanel.
In any case this does look like a system error on the server (a full disk comes to mind) so you may want to raise this with them.

Offline

#7 2014-12-22 20:44:01

paulg
Member
From: Wiltshire, UK
Registered: 2012-09-29
Posts: 73

Re: Upload error with Publisher

Ok Ben, I'll leave it for now,
I'm not committed to the TTG plugins at this stage, I doing some trials with JAlbum and other software and trying to decide which is the most convenient to use under my circumstances.
For the record I don't get any problems uploading the same batch of images either with ftp or JAlbum's built in uploader, it just seems specific to TTG.

Offline

#8 2014-12-22 21:23:03

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Upload error with Publisher

TTG can be fairly demanding of the server, however we take care to make reasonable technical decisions that are compatible with standard hosting environments.  We've found server-side issues to be specific to GoDaddy, which by-and-large isn't up to scratch.

Offline

Board footer

Powered by FluxBB