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#1 2014-11-25 06:12:43

kristenwestlake
Member
From: Wisconsin
Registered: 2012-12-14
Posts: 397
Website

issues with Chrome

Hi,

I've just discovered that while firefox attends to the cart options perfectly, Chrome doesn't seem to.
Firefox gives both the options of self collection and fed ex delivery, as well as the ability to choose one's state.
But Chrome doesn't give any option but self collection and does not give the option for picking one's state.

Would anyone else please give it a whirl with one of my print options and see if you see this same issue with Chrome?
Thanks!
Galleries here : http://www.kristenwestlake.net/galleries/newest/

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#2 2014-11-25 07:02:49

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: issues with Chrome

Hi Kristen,

I'm getting all the options you describe using Chrome.

But it looks like you need to update your gallery and cart templates though. You're using 'Gill Sans' for the font and it looks weird in Chrome. I think all you need to do is to update the font family being used. Matt recently added  'Gill Sans MT' and 'Gill Sans Std' to the 'Gill Sans' font-family. For some reason Chrome is not displaying 'Gill Sans' correctly.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2014-11-25 07:49:30

Daniel Leu
Moderator
Registered: 2012-10-11
Posts: 1,624
Website

Re: issues with Chrome

In Chrome, I would try to reset the cart and see if this changes something:  http://www.kristenwestlake.net/ttg-be/cart/?a=reset


Daniel Leu | Photography   
DanielLeu.com
My digital playground (eg, Backlight tips&tricks): lab.DanielLeu.com

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#4 2014-11-26 01:18:15

kristenwestlake
Member
From: Wisconsin
Registered: 2012-12-14
Posts: 397
Website

Re: issues with Chrome

Thank you Rod and dl smile

dl,
when I reset the cart Chrome just displayed a white page with nothing else. Is that what it is supposed to do?



Rod, Thank you. I've just changed the topography within my gallery and in within my pages template. That should mean the new font will be universal/global throughout my site, correct? I think it looks better!

And my cart is displaying properly with fed ex, etc now!

Thank you!

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#5 2014-11-26 01:34:41

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: issues with Chrome

I'm still seeing the weird Gill Sans. You'll need to change it in all locations that are using it, like the Masthead and Navigation. The css in both of those areas is still showing just 'Gill Sans'


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#6 2014-11-26 01:44:23

kristenwestlake
Member
From: Wisconsin
Registered: 2012-12-14
Posts: 397
Website

Re: issues with Chrome

Can I change it in just pages if I have shared resources checked? or do I need to change this in every gallery template, auto index, etc that I have?

thanks Rod!

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#7 2014-11-26 02:17:50

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: issues with Chrome

not sure. If the changes you're making are under Site Info, I think that Shared Resources should take care of it.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#8 2014-11-26 02:26:53

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: issues with Chrome

What's weird is that it looks just fine in Chrome on my laptop. But on my desktop it doesn't. And my desktop has the Gill Sans MT font installed.
So maybe it's just a weirdness with my computer. It's been weird lately wink

Weird computer....


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#9 2014-11-26 02:31:00

kristenwestlake
Member
From: Wisconsin
Registered: 2012-12-14
Posts: 397
Website

Re: issues with Chrome

Yes, all under site info and it worked.. wink I changed the font to the Helvitica style which I like much better than the other and I made my menu darker and bolder.
thank you for your help Rod .. let me know what you think of the new font smile

Kristen

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#10 2014-11-26 02:34:30

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: issues with Chrome

that certainly took care of the issue
Your nav menu is wrapping though. Did you want that?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#11 2014-11-26 03:05:17

kristenwestlake
Member
From: Wisconsin
Registered: 2012-12-14
Posts: 397
Website

Re: issues with Chrome

no, I don't want the nav menu to wrap. How can I fix that? I am not seeing it from my end but would like to fix it.

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#12 2014-11-26 03:19:54

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: issues with Chrome

this is what I'm seeing:
kristen-menu.jpg

You can try reducing the margin/padding on the nav items


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#13 2014-11-26 04:47:50

kristenwestlake
Member
From: Wisconsin
Registered: 2012-12-14
Posts: 397
Website

Re: issues with Chrome

Thanks Rod,

I think it probably worked. Would you mind seeing from your end again? thank you!
Kristen

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#14 2014-11-26 05:19:03

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: issues with Chrome

it all fits smile


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#15 2014-11-26 06:34:58

kristenwestlake
Member
From: Wisconsin
Registered: 2012-12-14
Posts: 397
Website

Re: issues with Chrome

Thankyou so much Rod!

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#16 2014-11-26 09:13:10

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: issues with Chrome

as an addendum, I noticed the Gill Sans font problem on my workshops site. My solution was to re-order the Gill Sans fonts in the font stack from 'Gill Sans', 'Gill Sans MT', 'Gill Sans Std',.... to  'Gill Sans MT', 'Gill Sans Std', 'Gill Sans'... and that seems to have solved my problem with Chrome.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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