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#1 2014-11-25 02:45:06

TT
Member
Registered: 2014-11-21
Posts: 14

PINIT BUTTON NOT WORKING

Hi, I have embedded the share buttons onto our gallery facebook is working and others but pinit is coming up with error  'Sorry, we were unable to fetch the image'.  Please advise.  Thank you.

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#2 2014-11-25 03:05:18

Daniel Leu
Moderator
Registered: 2012-10-11
Posts: 1,624
Website

Re: PINIT BUTTON NOT WORKING

As always, a link to your gallery would be helpful!


Daniel Leu | Photography   
DanielLeu.com
My digital playground (eg, Backlight tips&tricks): lab.DanielLeu.com

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#3 2014-11-25 03:25:57

TT
Member
Registered: 2014-11-21
Posts: 14

Re: PINIT BUTTON NOT WORKING

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#4 2014-11-25 04:35:06

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: PINIT BUTTON NOT WORKING

first thing to try is getting the space out of your gallery name. Rename it to jackets-gallery or some such. The space in the name makes the browser insert %20. This could be messing things up. In fact, this looks like what's happening. If you hover over the pinit icon you'll see the path that's being used to get to the picture. It has %20 in it. So get those spaces out of file names smile
In file and folder names, use only letters, numbers, underscores, and hypens
http://ce4.theturninggate.net/docs/doku … ile_naming


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#5 2014-11-25 18:23:35

TT
Member
Registered: 2014-11-21
Posts: 14

Re: PINIT BUTTON NOT WORKING

Thanks very much for the quick reply, I'll give it a go and let you know if it works.

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#6 2014-11-25 20:35:21

TT
Member
Registered: 2014-11-21
Posts: 14

Re: PINIT BUTTON NOT WORKING

Hi, I changed the filenames but what's happening is that the / is coming up as %2F or similar.  My colleague just reminded me that on our pages where we have manually added pinit buttons we have to change the %2F to %20 but as this is only showing up on the source and not the code in dreamweaver we can't replace manually.  Below is the source code followed by the code showing in dreamweaver.

<li class="social-bg pinterest"><a href="http://pinterest.com/pin/create/bookmarklet/?media=http%3A%2F%2Fwww.tweed-jacket.com%2FJackets-Gallery/%22photos%2F_Lomond-Tweed-Jacket.jpg%22&amp;url=http%3A%2F%2Fwww.tweed-jacket.com%2FJackets-Gallery%2F_Lomond-Tweed-Jacket-single.php&amp;is_video=false&amp;description=_Lomond-Tweed-Jacket" onclick="window.open(this.href); return false;" title="Pinterest"><i class="fa fa-fw fa-pinterest"></i></a></li>

<li class="social-bg pinterest"><a href="http://pinterest.com/pin/create/bookmarklet/?media=<?php echo urlencode(CURRENTPAGELOCATION)?>/<?php echo urlencode(PAGEIMAGE)?>&amp;url=<?php echo urlencode(CURRENTPAGEURL)?>&amp;is_video=false&amp;description=<?php echo urlencode(ALBUMTITLE)?>" onclick="window.open(this.href); return false;" title="Pinterest"><i class="fa fa-fw fa-pinterest"></i></a></li>

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#7 2014-11-25 23:38:47

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: PINIT BUTTON NOT WORKING

Just checked some of my test pages and am seeing the same problem. I believe this used to work so I'm wondering if Pinterest changed something. Anyway, it's something for Matt to look at.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#8 2014-11-26 15:03:45

Matthew
Administrator
From: San Francisco, CA
Registered: 2012-09-24
Posts: 5,795
Website

Re: PINIT BUTTON NOT WORKING

I've found the problem and should have it repaired in the next round of updates.


Matt

The Turning Gate, http://theturninggate.net

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#9 2014-11-27 05:19:26

TT
Member
Registered: 2014-11-21
Posts: 14

Re: PINIT BUTTON NOT WORKING

Thanks Rod and Matt,  how long will that be do you think?

PS.  I didn't get an email through

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#10 2014-11-27 05:23:52

TT
Member
Registered: 2014-11-21
Posts: 14

Re: PINIT BUTTON NOT WORKING

PPS  I want to manually add some buy buttons and move the share buttons on each large pic page in dreamweaver so wanted to get this right before doing so.  Will I be able to just amend a segment in the resources or somewhere (new to this smile so that they work, or should I wait? Thanks

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#11 2014-11-27 06:07:50

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: PINIT BUTTON NOT WORKING

Since the pages are exported as php (unless you're not using certain features) I don't know that editing in Dreamweaver will work. Take a look at phplugins:
http://ce4.theturninggate.net/docs/doku … bility_api

Edit: since Dreamweaver has a PHP editor I suppose you could edit the exported PHP files. But since they'll get overwritten if you export again, using PHPlugins is probably best.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#12 2014-11-27 08:39:56

Matthew
Administrator
From: San Francisco, CA
Registered: 2012-09-24
Posts: 5,795
Website

Re: PINIT BUTTON NOT WORKING

I'd like to get the updates out by tomorrow, but I have a little more work I want to do first, so we'll see whether I manage to make that deadline or not ... if not tomorrow, then maybe over the weekend or early next week.


Matt

The Turning Gate, http://theturninggate.net

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#13 2014-11-27 19:26:45

TT
Member
Registered: 2014-11-21
Posts: 14

Re: PINIT BUTTON NOT WORKING

Thanks both, will take a look at the plugins

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#14 2014-11-30 05:36:18

TT
Member
Registered: 2014-11-21
Posts: 14

Re: PINIT BUTTON NOT WORKING

Thank you for fixing the pinit button!  I've done a mini test gallery link to large image  http://www.tweed-jacket.com/Nochty/this … single.php and all looks fine except the share buttons are all grey, in Lightroom they are coloured as before.  Also, on the gallery grid they showed as . facebook etc in a column but I removed as I wan't even sure I wanted them there.

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#15 2014-11-30 06:10:02

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: PINIT BUTTON NOT WORKING

the gallery you linked to was made with version 6.1.2. The latest (just released) is 6.1.3a
try updating and see if that fixes your share button issue. what colors were you expecting? When I view that page, they look yellowish (like your page background) with a black background


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#16 2014-11-30 18:25:46

TT
Member
Registered: 2014-11-21
Posts: 14

Re: PINIT BUTTON NOT WORKING

Hi Rod, The original templates were created a couple of weeks ago.  I updated the latest update, email notification yesterday.  However the older version created coloured buttons eg blue for facebook red for pinit.  These are the ones I've replaced the old ones with:

CE3-Gallery-523.zip (542.6 KB)
CE4-Gallery-613a.zip (761.1 KB)

However, the template is the old one I created.  Do I need to create new templates? Thanks.

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#17 2014-11-30 18:32:20

TT
Member
Registered: 2014-11-21
Posts: 14

Re: PINIT BUTTON NOT WORKING

By the way, if I'm using CE4 should I only include that one?  I presumed as both were sent I should include them both.

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#18 2014-11-30 22:42:17

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: PINIT BUTTON NOT WORKING

If you're only using CE4 for your site then there's no need to install the CE3 versions.

If you previously had a CE3 based site, you'll need to redesign with CE4. The settings you had with one web engine version can't be copied to the new version.

Change the button color settings in Site Info>Social Media Sharing. if you leave the icon color boxes unchecked you should get the default colors
http://ce4.theturninggate.net/docs/doku … ia_sharing


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#19 2014-12-01 00:22:51

TT
Member
Registered: 2014-11-21
Posts: 14

Re: PINIT BUTTON NOT WORKING

All sorted!  I'm digging no deeper and can now publish a superior gallery thanks to your help.  Many thanks to both of you for a great product and excellent support.

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#20 2014-12-01 00:57:11

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: PINIT BUTTON NOT WORKING

it's all Matt and Ben, they're the ones creating these remarkable tools smile


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#21 2014-12-01 05:18:23

TT
Member
Registered: 2014-11-21
Posts: 14

Re: PINIT BUTTON NOT WORKING

Yes, but you work very hard, time or no time, it's much appreciated, especially on a Sunday!

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