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I there,
Im Using CE4, TTG BE Admin version: 2.0.2 & Cart Version: 3.0.5
I have 'Show Thumbnails In Emails' set to Yes but i am still receiving orders without any thumbnails. Is there anything i am missing?
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Just to save some time for when Ben drops by, please post a link to a gallery that's not providing thumbnails for email. It will probably also help if you enable guest access to ttg-be so Ben can take a look at your settings.
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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Hi Rod,
Thanks for your quick response.
Here is one of the galleries:
http://gallery.evagoras.co.uk/gallery/w … /140705-2/
UN: guest
PW: broadbent
And also my test site - (no PW needed)
http://gallery.evagoras.co.uk/gallery/weddings/TEST
Admin
http://gallery.evagoras.co.uk/ttg-be/admin/
I'm guessing Guest Updater is ok?
Thanks for your help!
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Hi, thanks for the links. A good starting point would be to see one of the emails with missing thumbnails. Can you forward an email to me? You can find my email address via the Email link under my photo.
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Thanks ben,
Just sent one.
Much appreciated.
Evagoras
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Hi Evagoras, thanks for forwarding the email. The vendor email, which is the copy that you receive, is configured to use the 'compact' format, that does not display thumbnails. You can show the thumbnails by changing the setting to 'normal'.
The setting is named 'Vendor Order Format' and can be found in the Orders sections of your cart settings.
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So Simple! Thank you so much.
Evagoras
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