Community @ The Turning Gate
Support community for TTG plugins and products.
NOTICE
The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.
This forum is now closed, and exists here as a read-only archive.
- New user registrations are disabled.
- Users cannot create new topics.
- Users cannot reply to existing topics.
You are not logged in.
- Topics: Active | Unanswered
Pages: 1
#1 2014-09-22 16:12:03
- Ilseh
- Member
- Registered: 2013-10-31
- Posts: 43
Additional Fields
I added some additional fields ( customer info like adres, hometown ect, total of three fields)
I can see them by cart Dianostics and the show up when customers order in the form they have to fill in.
But in the email I get from the order (or when I look in the cart by order info) only two field show up on the mail instant of three. Don't now what I am doing wrong ? 
Offline
#2 2014-09-22 16:41:19
- Ben
- Moderator
- From: Melbourne, Australia
- Registered: 2012-09-29
- Posts: 4,399
Re: Additional Fields
Hi, can you provide me with guest access to your cart admin so I can take a look at your setup? Please send these either via message (by clicking the 'PM' link on the top-right of this page) or via email by clicking the Email link under my picture.
Offline
#3 2014-09-22 21:17:21
- Ilseh
- Member
- Registered: 2013-10-31
- Posts: 43
Re: Additional Fields
Send you the info trough pb
It is the adres field what isn't showing up on the order
Offline
#4 2014-09-22 22:51:05
- Ben
- Moderator
- From: Melbourne, Australia
- Registered: 2012-09-29
- Posts: 4,399
Re: Additional Fields
Thanks for sending me the login details. The name for each additional field needs to be unique. You have two fields named 'field'. I suggest naming them adres and postcode.
Offline
#5 2014-09-22 22:57:40
- Ilseh
- Member
- Registered: 2013-10-31
- Posts: 43
Re: Additional Fields
Thanks thats it ! Pfff That I dindn't see that my self sorry !
Offline
#6 2014-09-23 06:40:48
- Ben
- Moderator
- From: Melbourne, Australia
- Registered: 2012-09-29
- Posts: 4,399
Re: Additional Fields
No worries. The cart should be doing a better job here. I'll add checks for duplicate Titles and Names when the additional fields are added or updated.
Offline
Pages: 1