Support community for TTG plugins and products.
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I've been slowly wading through creating a new website with CE4 and am quite excited about the automated file downloads. I just got to the point of checking it out. It works great except the downloaded file is missing the jpg extension and so Windows does not know what to do with it. I manually add the file extension and the jpeg photo shows up just fine. Obviously I can't ask my customers to do that. I hope it's a minor glitch, but I repeated the order with a different photo and got the same thing again. Here is the download link:
http://danbiephotography.com/ttg-be/car … fa1b705b27
If you want to recreate the event, please go to www.DanbiePhotography.com and search for HD13. Put one of the photos in the cart and select "Standard Digital Photos by Download". I added coupon "HolyCow33" that you can use to zero the balance.
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Hi, this was addressed very late in the CE4 Cart 3.0.4 update. It may be that you applied the update before the fix got in. Can you try downloading the latest cart files, again, and re-copy the ttg-be/cart/application files?
This should fix the problem for future digital purchases (but not those already saved). The Filename you see on the downloads page for new orders should include a .jpg extension.
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