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#1 2014-08-12 21:58:22

kristenwestlake
Member
From: Wisconsin
Registered: 2012-12-14
Posts: 397
Website

none of my products show up when I click on the cart button

Hi,

The cart was working just fine until this morning when I clicked the cart button on one image and got this message,
No products are available for purchase
Please try again later, or contact the photographer if this problem persists.

Example: http://kristenwestlake.net/galleries/wi … single.php
try the cart and you will see

My products haven't changed and they worked previously. My template is still the same, called 'Gallery'.
I checked other images and all of them get this same message.

The only thing I can think of is that I was trying to add a package to my cart to test it (and wasn't yet able to get it to work). I couldn't get it to work as of yet, so I deleted it.

Nothing in the cart admin says anything is incomplete either, so not sure what is going on with products not syncing with the cart. 

Thanks for your help!
Kristen

Last edited by kristenwestlake (2014-08-12 22:05:51)

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#2 2014-08-12 22:09:29

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: none of my products show up when I click on the cart button

check your shipping methods (it's showing incomplete). Make sure you enter shipping costs for all products. $0 is ok, just don't leave it blank.

Last edited by rod barbee (2014-08-12 22:10:04)


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2014-08-12 22:55:05

kristenwestlake
Member
From: Wisconsin
Registered: 2012-12-14
Posts: 397
Website

Re: none of my products show up when I click on the cart button

ahhh, thank you Rod!

I just fixed it. Not sure how that got 'unfixed' .. probably in my attempt to add packages the other day.

Thank you again, now people can buy, buy, buy! LOL smile
Kristen

Last edited by kristenwestlake (2014-08-12 23:30:22)

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#4 2014-08-12 23:38:14

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: none of my products show up when I click on the cart button

seems like whenever you add anything you need to go in and fill in the shipping costs. I've been bit more than once by this. You get used to it wink


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#5 2014-08-13 00:09:47

kristenwestlake
Member
From: Wisconsin
Registered: 2012-12-14
Posts: 397
Website

Re: none of my products show up when I click on the cart button

smile

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