Support community for TTG plugins and products.
NOTICE
The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.
This forum is now closed, and exists here as a read-only archive.
You are not logged in.
Something went wrong
Unexpected error: Module 'SourceGuardian' already loaded in Unknown on line 0
Please report error at http://community.theturninggate.net
-This error started yesterday and it's on my galleries section, videos section and on my Backlight Login page.
I haven't made any changes to my site in two weeks.
Offline
see if this helps: http://backlight.theturninggate.net/doc … ule_errors
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
Offline
Hey, Rod. Thanks so much. You're always so very helpful ..probably to everyone here.
I am not on Bluehost, I'm using HostGator. But logging into my cPanel at my website, I saw they had switched on a new version of PHP 5.6.something and I reverted back to PHP Stable 5.6 and all the pages and issues fixed themselves immediately. My thought was that is was my server, ..but wasn't sure if it was a Backlight issue. Backlight was not the cause, my server PHP version was the cause.
Thanks again. In the help file you link to above, you could suggest that customer's servers should be using STABLE releases of PHP and even if they haven't made any changes, check to test if changing PHP may solve this specific server error.
..gary in austin, tx
Last edited by gary_in_austin (2019-03-02 13:02:46)
Offline
Hi Gary, The advice is applicable beyond Bluehost. I would be having the conversation with your host - why did they switch you to a PHP version with a broken configuration. We can’t help if hosts do that to customers.
On that, the only unstable thing is the host’s configuration and not the version of PHP they are providing.
Offline
Thank you, Ben. Point well taken.
I'll give them a stern talking to while you and Rod get: my praise and thanks!
Offline